Live Virtual Event

From Pilot to Proven: Inside Philippine Airlines' Agentic CX Program

See how Philippine Airlines runs an Ada-powered AI agent across multiple languages and hear the business case that won over the board. Includes a live demo of a cancelled flight resolved on messaging.

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customer case studies

We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.

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Financial Services
Blackhawk Network

Blackhawk Network

Discover how Blackhawk Network used Ada to build a mature, generative AI customer experience, transforming scale, quality, and ROI.

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Financial Services
Epos Now

Epos Now

Epos Now faced complex support challenges as they scaled, so they leveraged ada’s AI customer service platform to launch their AI agent.

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Financial Services
Brigit

Brigit

The AI agent exceeded Brigit's expectations, outperforming their scripted chatbot, and allowing them to grow and scale in a sustainable way that keeps customers at the top of everything they do.

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Financial Services
Tango

Tango

Tango Card was able to maintain 100% SLA adherence and see a 6.7x ROI in the first year after
deploying ada.

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Financial Services
Wave

Wave

Wave and ada launched Mave during the busiest quarter of the year, and immediately saw reduced year-over-year support ticket creation—65% within the first month.

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