Ada Support

AI customer service you can bank on

Launch an AI agent that delivers secure, personalized customer service at scale.

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AI customer service fine-tuned for financial services

secure and scalable

Resolve 80%+ of inquiries with an AI agent built to handle peak volumes while ensuring business compliance.

personalized and flexible

Integrate seamlessly with existing systems to leverage customer data for personalized and secure customer service.

available anytime, anywhere

Offer 24/7 multilingual support across channels, keeping customers connected to the answers they need.

“This strategic approach enables us to allocate resources effectively, maintain exceptional service quality, and remain focused on our mission to improve financial inclusion.”
Fara Remtulla portrait
Brigit logo
Fara Remtulla
Chief Operations Officer at Brigit
View case study

AI customer service built to boost your bottom line

onboarding and education

Handle account setup, loan applications, and product updates efficiently with your AI agent.

account support

Provide customers with a secure, seamless way to update their account details anytime.

fraud prevention

Quickly resolve compromised cards and locked accounts.

self-serve banking

Enable customers to self-serve transfers, balance checks, and credit limits.

essential tools for financial services

Ensure compliance with global regulations like GDPR while protecting customer privacy through secure data handling and PII redaction.

Enhance your AI agent’s performance with precise feedback to improve future responses.

Equip your AI agent to handle complex queries accurately with detailed instructions and pre-crafted responses.

Track KPIs and uncover improvement opportunities across channels with built-in dashboards.

Securely authenticate users to enable tailored conversations and account actions.

recognized leaders in financial services

Gartner
Emerging Market Quadrant Challenger
Deloitte
Technology Fast 500
Fast Company
Next Big Things in Tech
Forrester
Conversational AI Wave Challenger
“Sidekick provided a level of operational leverage that we couldn't have achieved with traditional methods, and has given us the flexibility to focus on strategic growth initiatives while keeping our customer service top-notch.”
Ismail Ostrilski portrait
Epos Now logo
Ismail Ostrilski
Head of Operations at Epos Now
View case study

stay ahead in financial services

curious what we can do?

bank on ada for extraordinary
financial services Book a demo support

Yeti logoCanva logoIpsy logoMailchimp logoPinterest logoWeber logoMonday logoSquare logoAfterpay logoClickup logoAirAsia logoBrigit logoTango logoNeo logoZoominfo logoGrab logo
Yeti logoCanva logoIpsy logoMailchimp logoPinterest logoWeber logoMonday logoSquare logoAfterpay logoClickup logoAirAsia logoBrigit logoTango logoNeo logoZoominfo logoGrab logo