Aircall
Automatically create callback requests and transfer calls from an AI agent to a human agent, complete with ticket context.
integrations
Seamlessly connect your AI Agent with your customer service tech stack.
Amazon Connect
Seamlessly transfer customer conversations, including ticket context, from AI agent to human agent over messaging, phone, or email.
Contentful
Connect content from your Contentful knowledge base to instantly generate accurate, relevant, and safe responses to customer inquiries.
Dimension Labs
Unlock advanced analytics for chat message interactions and provide in-depth insights into user analytics, conversation patterns, and engagement metrics. Optimize chat message experiences for enhanced customer engagement.
Dixa
Integrate with the entire Dixa suite. Connect your Dixa knowledge base and route conversations to human agents over chat, email, and phone.
Docusaurus
Get started in minutes using existing content in Docusaurus, so your AI agent can immediately start resolving customer inquiries.
Freshworks
Integrate Ada with the entire Freshworks suite. Connect your knowledge base and route conversations to human agents over chat, email, and phone.
Genesys
Train an AI agent using content from your Genesys knowledge base. Transfer customers to a human agent via email, voice or messaging channels when needed.
Github
Ingest content from Github files so your AI agent can instantly generate accurate and relevant responses using your existing knowledge.
Gladly
Connect your knowledge base to instantly generate replies. When needed, bring a human agent in Gladly into the conversation over messaging or email.
Gorgias
Transfer customers to a human agent in Gorgias over email and messaging channels. Pass conversation context for faster, more efficient service.
GuruKB
Quickly connect your existing content from GuruKB, so your AI agent can immediately start resolving customer service inquiries.
Help Scout
Integrate with the entire Help Scout suite. Connect your knowledge base and route conversations to human agents over email and messaging channels.
Kustomer
Integrate with the entire Kustomer suite. Connect to your Kustomer knowledge base and route conversations to a human agent over messaging or email.
NICE CXone
Easily escalate customer interactions from an AI agent to a human agent in NICE CXone, with a seamless handoff across voice, messaging, and email for faster resolutions and a smoother experience.
Paligo
Connect existing Paligo content so your AI agent can immediately start resolving inquiries across your customer service channels.
Salesforce
Connect Ada to the entire Salesforce suite. Train an AI agent with content from Salesforce Knowledge and route inquiries to a human over chat, messaging, email, or voice.
Twilio Flex
Transfer conversations from an AI agent to a specialized human agent in Twilio, on voice, messaging or email channels.
Zendesk
Integrate with Zendesk Guide, Talk, Support, Chat, and Messaging. Connect your knowledge base content and transfer customers to human agents on any channel when needed.