Ada Support

Integrations

Seamlessly connect your AI Agent with your customer service tech stack. Power personalized experiences across channels and languages.

Aircall Icon
Aircall
Automatically create callback requests and transfer calls from Ada's AI Agent to a human agent, complete with ticket context.
Voice Handoff
Learn More
Amazon Connect Icon
Amazon Connect
Seamlessly transfer customer conversations, including ticket context, from AI Agent to human agent over messaging, phone, or email.
Messaging Handoff
Email Handoff
Voice Handoff
Contentful Icon
Contentful
Ingest content from your Contentful knowledge base so your AI Agent can instantly generate accurate, relevant, and safe responses to customer inquiries.
Content Ingestion
Learn More
Dixa Icon
Dixa
Integrate with the entire Dixa suite. Connect your Dixa knowledge base and route conversations to human agents over chat, email, and phone.
Content Ingestion
Messaging Handoff
Email Handoff
Voice Handoff
Learn More
Docusaurus Icon
Docusaurus
Onboard Ada's AI Agent in minutes using your existing content in Docusaurus, so Ada can immeditely start resolving customer inquiries.
Content Ingestion
Freshworks Icon
Freshworks
Integrate Ada with the entire Freshworks suite. Connect your knowledge base and route conversations to human agents over chat, email, and phone.
Content Ingestion
Messaging Handoff
Email Handoff
Voice Handoff
Genesys Icon
Genesys
Onboard your AI Agent using content from your Genesys knowledge base. Transfer customers to a human agent via email or messaging channels when needed.
Content Ingestion
Messaging Handoff
Email Handoff
Github Icon
Github
Ingest content from Github files so your AI Agent can instantly generate accurate, relevant, and safe responses to customer inquiries.
Content Ingestion
Gladly Icon
Gladly
Connect your knowledge base to instantly generate replies. When needed, bring a human agent in Gladly into the conversation over messaging or email.
Messaging Handoff
Email Handoff
Content Ingestion
Gorgias Icon
Gorgias
Transfer customers to a human agent in Gorgias over email and messaging channels. Pass conversation context for faster, more efficient service.
Messaging Handoff
Email Handoff
GuruKB Icon
GuruKB
Quickly onboard Ada using your content from GuruKB, so your AI Agent can immediately start resolving customer service inquiries.
Content Ingestion
Help Scout Icon
Help Scout
Integrate with the entire Help Scout suite. Connect your knowledge base and route conversations to human agents over email and messaging channels when needed.
Content Ingestion
Messaging Handoff
Email Handoff
Kustomer Icon
Kustomer
Integrate with the entire Kustomer suite. Connect to your Kustomer knowledge base and route conversations to a human agent over messaging or email when needed.
Content Ingestion
Messaging Handoff
Email Handoff
NICE CXone Icon
NICE CXone
Easily escalate customer conversations from Ada to human agents in NICE CXone when more specialized help is required.
Messaging Handoff
Email Handoff
Paligo Icon
Paligo
Easily onboard Ada using Paligo content, so your AI Agent can immediately start resolving inquiries across your customer service channels.
Content Ingestion
Salesforce Icon
Salesforce
Connect Ada to the entire Salesforce suite. Onboard your AI Agent with content from Salesforce Knowledge and route inquiries to a human over chat, messaging, email, or voice.
Content Ingestion
Messaging Handoff
Email Handoff
Voice Handoff
Learn More
Twilio Flex Icon
Twilio Flex
Transfer conversations from an AI Agent to a specialized human agent in Twilio, in either messaging or email channels.
Messaging Handoff
Email Handoff
Zendesk Icon
Zendesk
Integrate with Zendesk Guide, Talk, Support, Chat, and Messaging. Onboard an AI Agent using knowledge base content, and transfer customers to human agents on any channel when needed.
Content Ingestion
Messaging Handoff
Email Handoff
Voice Handoff
Learn More