The
Insights from the front-lines of applied AI research for agentic CX
From hack to roadmap: What we built in 48 hours at Ada
Ada engineers get 48 hours and the freedom to build. The latest Hack Days produced five standout projects, most of which are already on the roadmap.
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Using Claude Code to tackle technical debt at scale
Discover how Ada's engineers used Claude Code to break through the testing barrier on legacy code refactoring, and what it really takes to make AI reliable.
GARAGe: How Ada uses LLMs to make AI retrieval smarter
Ada's GARAGe improves AI agent accuracy by enhancing retrieval, not just generation. See how two-hop indexing doubled semantic relevance and boosted precision.