Game-changing automation built for customer service
The AI-powered chatbot and voice platform that drives cost-effective resolutions for your business, delivers a modern customer experience, and empowers your team.
Drive automated resolutions
Resolve more customer inquiries at a lower cost, with less need for agent intervention — you can scale customer service without increasing headcount.
Deliver modern CX
Let customers effortlessly and efficiently self-serve in the automated channel of their choice, in any language, 24/7.
Empower your CX team
Enable your team to own the AI customer service strategy — from build, to measure, to improvement. No code required.
$2.7M annual savings
5x ROI in just 12 months
90% decrease in ticket backlog
Don't just take it from us
Integrate channels and business systems to power consistent CX
Use profile and metadata to have more personalized conversations
Leverage Large Language Models (LLMs) to speed up automation design
Create conversations with existing workflows or generative AI
Measure and optimize performance using analytics and insights
Generative AI Hub
Learn more about how generative AI can transform your customer service. This is your go-to resource for expert advice, webinars, and thought-leadership on the topic.
Built on LLMs, fine-tuned for customer service
Ada‘s platform is built on Large Language Models (LLMs), refined to serve customers, and designed to give teams the tools to power more resolutions with less effort.
Build automation with ease
Rely on our advanced AI
Extend your global reach
Connect to existing business systems
6.7x ROI in year 1
Read the full study and discover how Ada customers established a robust and easy-to-manage customer service automation platform that delivers results.Get Forrester® Report
Learn how you can modernize your customer service and transform your business with generative AI.Visit Generative AI Hub