When COVID-19 disrupted our personal and professional lives in early 2020, Zoom instantly became a de facto tool for businesses and individuals to stay connected. But, how were they able to scale a consistent and high-quality customer experience across the entire lifetime of a Zoom customer?
“Ada has delivered transformational, measurable results to some of the world’s most innovative brands.”
“Ada reduces wait times and allows companies to scale their offerings while maintaining existing support budgets.”
“Ada can automate more than 70% of a client’s customer interactions and save millions of dollars in overhead.”
“Ada’s automation is changing how people are working by creating completely new departments, titles and roles.”