Ada Support

exceptional customer service, every time, everywhere

Deliver 24/7 personalized customer service with AI on every channel—social, web, mobile, and SMS.

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why ada messaging?

Streamline operations, lower costs, and deliver exceptional service—while delivering faster, more personal customer support.

scale smarter on any channel

Let Ada manage high volumes across messaging apps, ensuring quick, consistent service—without the need for extra staff.

drive efficiency and cut costs

Resolve 80% of inquiries—from troubleshooting to upsells—giving your team the bandwidth to focus on higher-value tasks.

create meaningful interactions

Leverage real-time data to deliver tailored conversations that resolve more issues and enhance customer satisfaction.

“We recognized that our customers needed support on demand, whenever and wherever it suited them. With that in mind, we expanded our support across chat, social platforms, and even WhatsApp, giving customers the flexibility to reach us through the channels most convenient for them.”
Ismail Ostrilski portrait
EposNow logo
Ismail Ostrilski
Head of Operations at EposNow
View case study

product features and capabilities

Effortlessly manage complex inquiries with an AI Agent that understands context, responds naturally, and takes action seamlessly—just like your best human agents.

Build once and deploy consistent customer service across all major messaging channels, like WhatsApp, SMS, mobile, and more.

Understand your AI Agent’s performance across channels with built-in dashboards and real-time metrics.

Improve performance with targeted feedback that’s instantly applied across all channels, ensuring more effective conversations across the board.

why enterprises trust ada

Trusted to power billions of conversations, 24/7

Recognized as an industry leader

  • Gartner Emerging Challenger
  • Fast Company Next Big Things in Tech
  • Forrester Conversational AI Wave Challenger

Unmatched security and compliance

  • SOC 2 Type II
  • GDPR
  • CIS 8.0 Framework

connect with your favorite tools and channels

Ada seamlessly integrates with your existing business systems so you can deliver personalization at scale, everywhere your customers are.

getting started is easy

step 1

book a demo

Schedule a personalized demo to see Ada in action, and discover how it can transform your customer experience.

1

step 2

connect your CX tech stack

Integrate with your help center and key business systems to instantly empower your AI Agent to deliver accurate and personalized responses.

2

step 3

launch in a test environment

Stand up your AI Agent in a safe, simulated environment to test responses, refine performance, and ensure everything is just right before going live.

3

step 4

seamlessly scale

Roll out your AI Agent progressively across channels, brands, languages, and regions, delivering exceptional support wherever your customers are.

4

start automating messages effortlessly Get a demo

tools to help you lead the future of CX

see ada in action

ready to transform your message support? Get a demo

Yeti logoCanva logoIpsy logoMailchimp logoPinterest logoWeber logoMonday logoSquare logoAfterpay logoClickup logoAirAsia logoBrigit logoBlackhawk Network logoNeo logoZoominfo logoGrab logo
Yeti logoCanva logoIpsy logoMailchimp logoPinterest logoWeber logoMonday logoSquare logoAfterpay logoClickup logoAirAsia logoBrigit logoBlackhawk Network logoNeo logoZoominfo logoGrab logo