Support doesn't need to be reactive
Ada's Automated Brand Interaction (ABI) framework shifts the value from simply answering common support questions to taking action and eventually anticipating customer needs.
In a digital world, where people expect their needs to be met with a quick chat or button click, delivering valuable interactions at scale is impossible without automation.
Ada bridges the divide between you and the people who are trying to talk to you. Every moment, everywhere.
Purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be.
Applications make personalized brand interactions possible. Ada offers a library of one-click, out-of-the-box applications with tools across support, marketing, sales and IT. We also offer deep integrations into backend industry systems, for Telco, Airlines, Ecommerce and Retail, Fintech, SaaS, and more.
Determine the potential return on your investment by automating brand interactions with Ada.
Harness insights, data, and analytics from your customer conversations and deliver on your brand promise during each and every interaction.
Learn how the world's fastest-growing company, Zoom, was able to automate 70% of all their sales interactions while saving their agents over 19,000 hours with Ada.