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Revolutionize the customer experience with AI

Harness the power of our AI customer service platform to automatically resolve the most customer inquiries — across more channels and languages — with the least amount of effort.

Revolutionize the customer experience with AI
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Game-changing automation built for customer service

The AI-powered chatbot and voice platform that drives cost-effective resolutions for your business, delivers a modern customer experience, and empowers your team.

Drive automated resolutions

Resolve more customer inquiries at a lower cost, with less need for agent intervention — you can scale customer service without increasing headcount.

Deliver modern CX

Let customers effortlessly and efficiently self-serve in the automated channel of their choice, in any language, 24/7.

Empower your CX team

Enable your team to own the AI customer service strategy — from build, to measure, to improvement. No code required.

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$2.7M annual savings

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5x ROI in just 12 months

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90% decrease in ticket backlog

Don't just take it from us

“The ability to create contextual and personalized customer experiences for our customers that run 24/7 has been a massive step forward for us and fully validates our decision to partner with Ada. We have seen consistent positive NPS, strong containment and repeat usage of our live chat service from happy customers.”

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Neil O'Hanlon
Director of CX

“Seventy-two percent of our users who chat with Ada don't escalate to a live agent. As a result, we've reduced our first response time for complex questions that need to be passed on to a human agent.”

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Zachary Bosin
VP Product Marketing bluejeans logo

Supercharge customer service with AI-powered automation

Build, scale, and optimize automation — all from one easy-to-use platform


Integrate channels and business systems to power consistent CX


Use profile and metadata to have more personalized conversations


Leverage Large Language Models (LLMs) to speed up automation design


Create conversations with existing workflows or generative AI


Measure and optimize performance using analytics and insights

Generative AI Hub

Learn more about how generative AI can transform your customer service. This is your go-to resource for expert advice, webinars, and thought-leadership on the topic.

Built on LLMs, fine-tuned for customer service

Ada‘s platform is built on Large Language Models (LLMs), refined to serve customers, and designed to give teams the tools to power more resolutions with less effort.

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Build powerful customer service automation with minimal effort

Resolve complex customer inquiries in record time. No developer resources required.



Interact with customers wherever they are

This is the build once, deploy everywhere automated customer service CX teams dream of. Interact on digital and voice channels without duplicating effort.
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No-Code Builder

Build automation with ease

Empower the people who know your customer best, with drag and drop builder tools purpose-built for your customer service team.
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Resolution engine

Rely on our advanced AI

Our proprietary NLU is built and fine-tuned on Large Language Models (LLMs), allowing you to instantly recognize customer intents and accurately respond.
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Extend your global reach

Deliver automated customer support across 50+ languages.
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Connect to existing business systems

Automate more than simple FAQs with our out-of-the-box integrations.
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Up to
of customer service interactions resolved through automation
faster training than other customer service automation platforms

6.7x ROI in year 1

$750k savings / year
95% recognition rate

Automate your customer
service with Ada

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AI-powered automation built for CX teams
View all Case Studies

Discover the potential of AI-powered automation

Read the full study and discover how Ada customers established a robust and easy-to-manage customer service automation platform that delivers results.

Get Forrester® Report

Learn how you can modernize your customer service and transform your business with generative AI.

Visit Generative AI Hub
Crunch the numbers: See how much you can save on customer service
Calculate ROI

Imagine a world without customer service queues. Automate it with Ada.

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