Automatically resolve more support interactions with less effort in any language or channel. All from a single platform.
Trusted by customer-focused enterprises
of customer support interactions resolved through automation
faster training than other conversational AI solutions
Automation that serves your business, your team — and your customers
Scale support without increasing headcount
Control costs as support volumes fluctuate by automating the most frequent interactions and empowering customers to self-serve. When human support is needed, Ada facilitates a seamless hand-off and equips agents with the context they need for an efficient resolution.
Empower the people behind the automation
CX teams can build, measure, and improve customer service automation without relying on technical resources. By saving agents’ time for more fulfilling work, you can improve agent retention and lower recruitment costs.
Treat every customer like a VIP
Deliver 24/7, personalized support to all your customers in the language and channel of their choice — increasing satisfaction and retention.
More than just an AI-powered automation platform
We’re a dedicated team of automation experts who will be your partners through the automation transformation
We take security seriously, and have enterprise-grade data security and compliance
Integrate and Extend
We fit right in with your existing techstack, with out-of-the-box and custom integrations
Recognized as the leading customer service automation company
As featured in
Powered by AI, and built for customer service leaders
See how enterprises have transformed their customer support with automation
Companies that invest in Ada can experience up to a 408% ROI. Forrester anonymously interviewed Ada customers to determine the cost, benefits, and risk factors that affect the investment decision in a conversational AI platform.