Black Friday is November 27, 2026. See what BFCM 2025 showed about peak demand, and the questions to answer before your AI agent takes on the peak weeks.
Ada-powered AI agents can now call customers when something needs their attention and resolve the issue on the call, over the phone system you already run.
Voice automation handles customer phone calls without a person in the loop. Here is what separates a voice deployment that keeps working from one that quietly degrades, and the five practices that get you there.
How Philippine Airlines took an AI agent from a three-month pilot to production: the scope, the governance bar, the board conversation, and what comes next.
AI automation lets banks lower costs while improving service quality. Where the savings come from, what Epos Now's results looked like, and how to start.
Ada opens the configuration that shapes your AI agent to your own tools: MCP and APIs where changes stage on change sets, get tested before they ship, and land on the record.
