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12 min read GARAGe: how ada uses LLMs to make retrieval smarter
Instead of using retrieval to improve generation, we use generation to improve retrieval. Sounds recursive? It is. And it works.
simplify technical support with AI
Instantly resolve common and complex product issues, 24/7.
resolve more
Resolve complex issues faster to enhance CSAT.
personalize actions
Automate account-related tasks and provide tailored solutions.
extend support
Provide support in 50+ languages across all channels.
deliver fast and accurate resolutions
Transform technical support with an AI customer service platform.
Track orders, process returns, and manage exchanges.
Automate common troubleshooting inquiries.
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automate technical support for every customer need
reset passwords
Give customers a fast, secure way to reset passwords.
service notifications
Proactively share maintenance notices and outage alerts.
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solve product issues
Troubleshoot common and complex product issues.
“Ada’s AI agent has had a huge impact on our operational efficiency. Now, we have the same ‘brain’ and logic powering both our email and chat channels.”
Ariel Roitman
Group Manager, CX Knowledge at monday.com
fast track impact with proven frameworks and expertise
blog
10 min read how smarter integrations turn your AI agent into your MVP
blog
9 min read