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12 min read GARAGe: how ada uses LLMs to make retrieval smarter
Instead of using retrieval to improve generation, we use generation to improve retrieval. Sounds recursive? It is. And it works.
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“Ada has supported our customer’s agents to contribute to the overall ancillary income through our Customer Happiness contact channels by selling eight times more ancillary products compared with 12 months ago.”
Bayley Clark
Head of Customer Strategy at AirAsia
AI expertise that drives real customer service impact
blog
10 min read how smarter integrations turn your AI agent into your MVP
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9 min read