Meet the 2026 ACX Award winners
This year's five ACX Award winners arrived at the same habit from five different industries: treating an AI agent as an operation to staff, measure, and improve, rather than a product to install and leave alone.
See how Philippine Airlines runs an Ada-powered AI agent across multiple languages and hear the business case that won over the board. Includes a live demo of a cancelled flight resolved on messaging.
Easily activate, renew, and upsell customer accounts with AI-driven support.
Ada's AI transforms your customer service from cost center to growth engine.
Simplify renewals, upgrades, and free trials effortlessly.
Automate account-related tasks and provide tailored solutions.
Provide support in 60 languages across all channels.
Effortlessly boost revenue and customer satisfaction.
Help customers sign up and extend free trials.
Enable customers to self-serve account management and upgrades.
Enable seamless account management and upsells.
Convert free users and upgrade customer subscriptions.
Automate plan renewals and account changes.
Enable customers to self-serve payment details and changes.
Add or remove additional user licenses.
”Don’t just look at deflection. Think about bandwidth, reach, and what else your team could be doing with that freed-up capacity. That’s where the real transformation happens.”
This year's five ACX Award winners arrived at the same habit from five different industries: treating an AI agent as an operation to staff, measure, and improve, rather than a product to install and leave alone.