
GARAGe: how ada uses LLMs to make retrieval smarter
Instead of using retrieval to improve generation, we use generation to improve retrieval. Sounds recursive? It is. And it works.
Easily activate, renew, and upsell customer accounts with AI-driven support.
Ada's AI transforms your customer service from cost center to growth engine.
Simplify renewals, upgrades, and free trials effortlessly.
Automate account-related tasks and provide tailored solutions.
Provide support in 50+ languages across all channels.
Effortlessly boost revenue and customer satisfaction.
Help customers sign up and extend free trials.
Enable customers to self-serve account management and upgrades.
Enable seamless account management and upsells.
Convert free users and upgrade customer subscriptions.
Automate plan renewals and account changes.
Enable customers to self-serve payment details and changes.
Add or remove additional user licenses.
“Ada has supported our customer’s agents to contribute to the overall ancillary income through our Customer Happiness contact channels by selling eight times more ancillary products compared with 12 months ago.”
Instead of using retrieval to improve generation, we use generation to improve retrieval. Sounds recursive? It is. And it works.