See how Philippine Airlines runs an Ada-powered AI agent across multiple languages and hear the business case that won over the board. Includes a live demo of a cancelled flight resolved on messaging.
Effortlessly create, manage, and update account details and licenses with an AI platform built to deliver quality customer service at scale.
Transform support with AI, empowering customers to instantly self-serve common and complex inquiries.
Resolve common inquiries automatically without increasing headcount.
Seamlessly connect customer data to deliver personalized experiences.
Resolve more complex issues faster to boost CSAT.
Automate common and complex account-related inquiries across channels and languages.
Give customers instant access to their accounts, check gift card balances, and more.
Easily grow accounts by helping users add products and services to their plans.
Reduce friction by helping customers make changes to their account, 24/7.
Convert free users and manage or upgrade subscriptions.
Renew customers and change plan and account details.
Let customers self-serve fund transfers and account updates.
Invite users to collaborate or add additional seats to an account.
”We want to ensure that we continue to deliver an amazing experience to our customers, who depend on us to keep their finances on track.”
This year's five ACX Award winners arrived at the same habit from five different industries: treating an AI agent as an operation to staff, measure, and improve, rather than a product to install and leave alone.
