blog
12 min read GARAGe: how ada uses LLMs to make retrieval smarter
Instead of using retrieval to improve generation, we use generation to improve retrieval. Sounds recursive? It is. And it works.
deliver extraordinary customer experiences at scale
Transform support with AI, empowering customers to instantly self-serve common and complex inquiries.
cut costs
Resolve common inquiries automatically without increasing headcount.
tailor support
Seamlessly connect customer data to deliver personalized experiences.
accelerate resolution
Resolve more complex issues faster to boost CSAT.
streamline account management — anytime, anywhere
Automate common and complex account-related inquiries across channels and languages.
Give customers instant access to their accounts, check gift card balances, and more.
Easily grow accounts by helping users add products and services to their plans.
Reduce friction by helping customers make changes to their account, 24/7.
simplify account management with AI
change licenses
Convert free users and manage or upgrade subscriptions.
update plans
Renew customers and change plan and account details.
transfer funds
Let customers self-serve fund transfers and account updates.
add users
Invite users to collaborate or add additional seats to an account.
“We want to ensure that we continue to deliver an amazing experience to our customers, who depend on us to keep their finances on track.”
Fara Remtulla
COO at Brigit
AI expertise that drives real customer impact
blog
10 min read how smarter integrations turn your AI agent into your MVP
blog
9 min read