Pricing
Ada empowers you to scale support without increasing headcount, empower the people behind the automation, and treat every customer like a VIP.
Core
ANSWER: Provide standard responses to common questions.
- 1 Bot Instance
- No-Code Builder
- Chat and Email Handoff
Advanced
ACTION: Address questions with personalized actions.
- Core +
- Segmentation
- Predictive Suggestion
- Smart Detect
- Multilingual
- Advanced out-of-the-box Integrations
Pro
ANTICIPATE: Anticipate customer needs and reach out proactively.
- Advanced +
- Proactive Campaigns
- Proactive SMS
- Goal, Event, and A/B Testing
- Lead Creation
- Data Enrichment
Feature comparison
Core | Advanced | Pro | |
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No-Code Builder | |||
No-code training |
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Rich Messaging |
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Mobile SDK |
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Multilingual |
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Segmentation |
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Proactive Campaigns |
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Proactive SMS | Need SMS add-on | ||
Conversational AI | |||
Proprietary NLU Model |
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Training Suggestions |
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Training Insights |
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Predictive Suggestions |
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Smart Detect |
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Routing and Hand-offs | |||
Email Handoff |
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Chat Handoff | 1 | 1 | 2 |
Ticket and Case Creation |
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Lead Creation |
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Real-Time Analytics | |||
Bot KPIs |
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Conversation Topics |
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Events |
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Goals |
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A/B Testing |
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Apps & Integrations | |||
Date Picker |
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Utilities |
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Chat Handoff |
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CSAT |
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Ticketing & Case Creation |
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HTTP Request Block | 2 | 4 | |
Knowledge Base & Content |
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Carousel |
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Scheduling |
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Order Tracking |
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Security |
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Communication |
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CRM - Hubspot |
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CRM - Salesforce Sales Cloud |
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CRM - Marketo |
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CRM - Zendesk Sell |
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Data Enrichment |
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Access and Governance | |||
Authentication |
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Add-ons
Social Channels*
Additional Bots
Data Export API
HTTP Request Block for Integration*
Additional Languages*
*Exclusive for Advanced and Pro