Pricing

From automating simple FAQs to driving complex actions and proactively anticipating customer needs, Ada empowers brands to scale interactions and make everyone feel like a VIP.

Core

ANSWER: Provide standard responses to common questions.

  • 1 Bot Instance
  • No-Code Builder
  • Chat and Email Handoff

Advanced

ACTION: Address questions with personalized actions.

  • Core +
  • Segmentation
  • Predictive Suggestion
  • Smart Detect
  • Multilingual
  • Advanced out-of-the-box Integrations

Pro

ANTICIPATE: Anticipate customer needs and reach out proactively.

  • Advanced +
  • Proactive Campaigns
  • Proactive SMS
  • Goal, Event, and A/B Testing
  • Lead Creation
  • Data Enrichment

Feature comparison

Core Advanced Pro
No-Code Builder
No-code training
Rich Messaging
Mobile SDK
Multilingual
Segmentation
Proactive Campaigns
Proactive SMS Need SMS add-on
Conversational AI
Proprietary NLU Model
Training Suggestions
Training Insights
Predictive Suggestions
Smart Detect
Routing and Hand-offs
Email Handoff
Chat Handoff 1 1 2
Ticket and Case Creation
Lead Creation
Real-Time Analytics
Bot KPIs
Conversation Topics
Events
Goals
A/B Testing
Apps & Integrations
Date Picker
Utilities
Chat Handoff
CSAT
Ticketing & Case Creation
HTTP Request Block 2 4
Knowledge Base & Content
Carousel
Scheduling
Order Tracking
Security
Communication
CRM - Hubspot
CRM - Salesforce Sales Cloud
CRM - Marketo
CRM - Zendesk Sell
Data Enrichment
Access and Governance
Authentication

Add-ons

Social Channels*

Additional Bots

Data Export API

HTTP Request Block for Integration*

Additional Languages*

*Exclusive for Advanced and Pro

Automation that makes 
things happen

Give customers what they want before they ask. Make proactive suggestions. Take real action. Go beyond automated FAQs. With Ada, automation does more.

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