
Customer service powered by conversational AI
Experience the benefits of generative AI for customer service with Ada, and resolve more inquiries — across channels and languages — with less effort.

$750,000 annual savings
65% reduction in live chat volume
8x increase in product upsell
Your industry-specific conversational AI partner
Looking to drive more cost-effective customer service resolutions? For modern CX that's tailored to your industry, business model, and brand? You've arrived at your final destination.


Build, measure, and improve. Optimize automation.

Scale automation up and down instantly. Grow your business.
Don't just take it from us
“Ada's integration with Salesforce allows us to proactively engage our customers and drive self-service. In one of my favorite use cases, we connected Ada to our status page so we can proactively notify users of new or updated postings.”

“Our investment in ACX (automated customer experience) has had a tremendous impact on our company. We've been able to pass cost savings into salary increases for the majority of our hourly employees. This has led to increased morale, employee retention, and driven our CSAT to the highest level we've seen in years.”

Game-changing automation built for customer service
Request a DemoPowerfully simple automation
Eliminate reliance on IT and let Ada do the heavy lifting. Drag-and-drop UI, AI-generated builder tools, and built-in insights show you exactly where to focus automation.
Looking for something more custom, or need to integrate with an internal tool?
Work closely with our team of experts to hit every business goal for your automated customer service strategy. We'll show you how to make the most of Ada's platform, guide the implementation process, and advise you on how to optimize your automation investment.
“Ada has supported our customer's agents to contribute to the overall ancillary income through our Customer Happiness contact channels by selling eight times more ancillary products compared with 12 months ago.”
