Life at Ada

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This is your moment, own it at Ada.

See Open Roles

Award Winning Technology

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Award Winning Culture

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What We Offer Our Employees

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We are digital first

At Ada, we are all about optimizing our communication, collaboration, and the way we work with a Digital First approach. This allows us to build for the future, hire more diverse candidates, and think strategically about how digital can make our lives better. We understand there are instances where individuals or teams may want to gather in person. At Ada, all employees are provided unlimited access to WeWork offices across the globe. Regardless of your living or geographic location—co-working is always available to you.

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Diversity, equity, and inclusion

Ada believes that diverse teams make significantly better decisions, driving stronger business outcomes. The best ideas can come from anyone and different backgrounds shape ideas into stronger solutions. Learn more below about our strategy and actions on DEI.

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Competitive salary,
health benefits, and
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Extensive health coverage for you and your family, a monthly fitness and wellness reimbursement, and stock options you’ll actually understand.

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Minimum 2 weeks vacation—unlimited vacation—and we mean it

As we rapidly ramp-up our business, it’s important that we rest and reflect. All Owners are required to take a minimum of 14 days vacation every year, with potential for many more.

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Support for educational courses and industry events

We encourage our Owners to expand both their professional skills and networks by providing them with financial support to take classes, attend conferences, obtain certifications, and more.

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Balance and health

ClassPass corporate membership gives access to meditations, yoga and fitness classes virtually and in-person. With the health and safety of Ada's employees, clients and communities top of mind, effective December 1st, 2021, Ada will be requiring anyone who is traveling for work and attending Ada events to be fully vaccinated at least 2 weeks prior to travel.

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Virtual and in-person socials

From virtual escape rooms, to in person company wide socials, Zoom cooking classes and all team outings, at Ada we create endless opportunities to come together and learn about one another both virtually and outside of work.

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Parental leave

Growing a family is an exciting time in your life. At Ada, we want to support you as you make this incredible transition in life. Ada is proud to offer new parents paid time away and a welcome Baby Bonus. Biological, foster, and adoptive parents are all eligible.

Learn about our culture

Our philosophy on diversity, equity,
and inclusion

Ada believes that diverse teams make significantly better decisions, driving stronger business outcomes. The best ideas can come from anyone and different backgrounds shape ideas into stronger solutions. Finally, we believe that exclusion and inequality is wrong. We want to be a part of making the tech industry a more fair one that best reflects our community.

Our strategy involves 3 pillars:

  • Inviting diverse voices to the table
  • Ensuring that diverse voices have influence on decision making
  • Supporting diverse voices in the tech community
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Our actions to DEI strategy

Women and BIPOC
in STEM

80% of all funds and efforts for charitable giving (either cash or time) will be focused on women, non-binary and/or BIPOC in STEM.

Community engagement

50% of all company events will include a community engagement component.

Voting

All Ada employees work half days if there is a municipal, provincial or federal election on that day to encourage active civic engagement.

Make the world
better days

Every Ada employee is encouraged to take 2 days per year to volunteer in their community or attend protests. These events are encouraged to support Women, non-binary and/or BIPOC in STEM.

Our values

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Authenticity

Be open, honest, and transparent with customers, each other, and yourself.

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Courage

Stretch yourself, seek discomfort, and take risks.

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Empathy

Deeply understand the perspectives of our customers, end-users, candidates, and each other.

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Simplicity

Build and communicate with a relentless focus on reducing - not avoiding - complexity.

About Ada

We're named after Ada Lovelace

Ada Lovelace is widely regarded as the world's first computer programmer. Her legacy looms large and inspires us to push the potential of machine learning, and to promote greater equity and diversity in and outside of our office walls. The name Ada is a true reflection of our values, and we are proud of our association with a true trailblazer.

Founded in Toronto, a thriving AI ecosystem, we’re building a generational company that is changing how leading companies around the world are automating their customer service. We’ve grown our team from 2 to nearly 500 employees, secured the backing of the world’s leading VC firms—and we have no plans on slowing down.

Our AI-powered platform has automated over 1 billion customer interactions for some notable enterprises, including Zoom, Facebook, and Shopify. We recently raised Series C funding of $130M by Spark Capital, and we're officially a Canadian unicorn with a $1.2B valuation! We have a ton of growth ahead and are seeking others who, like us, are driven to make daily decisions that have a meaningful impact on our business and the experience of millions of customers across the globe.

The success of our business is due to the strength of our platform, built with the curiosity, diversity, and talent of our people. We’re a collaborative and fast-moving culture with the values of Authenticity, Courage, Empathy, and Simplicity at our core.

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