Make An Impression

Join Ada at the forefront of AI-powered customer service

We’re a team of brilliant and fast-moving minds driven toward defining the future of automation. Transparency drives our culture, energizing and inspiring us to continuously raise the bar.

Make an impression. Own it at Ada.

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Discover the power of being you

Embrace diversity

We embrace diversity, equity, and intentional inclusion as key to our mission. Authenticity is paramount in enabling success with diverse teams leading to better decisions and an inclusive culture regardless of geography.

Work anywhere

We are a fully remote, digital-first company with a culture that prioritizes strong relationships. We understand that some things work best in person and organize off-site and team gatherings throughout the year.

Feel energized

When Owners connect, they leave feeling more energized than before. We recognize talent and hard work - celebrating successes through our company #gratitude slack channel, value awards, promotions, and salary increases.

Well-being matters

Creating a psychologically safe space means giving employees the ability to be authentic and provide honest feedback without fear of judgment. We strive to support them with unlimited PTO, in-house social workers, wellness hours, and more.

Engineering at Ada

Become a part of our dynamic engineering team where critical thinking, collaboration, and a passion for innovation are essential.

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Our values

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Drive

Bias to action and delivering impact.

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Energize Others

Show up with kindness and pragmatic optimism.

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Get To The Deep Why

Know why you’re doing what you’re doing.

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Focus

Do fewer things, better.

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Always Be Improving

Never settle. Continually strive to improve.

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Think Long Term

Build for where we’re going, not for where we are.

Award-Winning Culture

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Diversity, Equity, and Inclusion

We believe that diverse teams make better decisions, driving better brand interactions and stronger business outcomes. The best ideas can come from anyone, and different points of view inspire powerful new solutions.

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Benefits

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Competitive salary
 and generous stock option plan

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Health Spending Account (HSA)

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Paid parental leave for Canadian and U.S. residents

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Wellness account: 
fitness, childcare, transit, development, and more

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Unlimited vacation plus an all-company day off once a month

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Dental, optical, travel and life insurance

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Employee and family assistance plan

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Gender affirmation coverage: supporting the medical transition of the gender-affirming journey

Perks

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Flexible work schedules

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In-house social worker

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Professional and personal development opportunities

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Remote working options e.g. Working from abroad and access to WeWork

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Access to ClassPass

Open Roles