
We optimize our communication, collaboration and generally, the way we work for the digital world instead of in-person. You don’t need to live in downtown Toronto to have the biggest impact at Ada. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role.
Ada believes that diverse teams make significantly better decisions, driving stronger business outcomes. The best ideas can come from anyone and different backgrounds shape ideas into stronger solutions. Learn more below about our strategy and actions on DEI.
Full health coverage for you and your family (Ada pays 100% of your premiums), a monthly fitness and wellness reimbursement, and stock options you’ll actually understand.
As we rapidly ramp-up our business, it’s important that we rest and reflect. All Owners are required to take a minimum of 14 days vacation every year, with potential for many more.
We encourage our Owners to expand both their professional skills and networks by providing them with financial support to take classes, attend conferences, obtain certifications, and more.
Weekly meditation hosted by The Quiet Place and weekly yoga conducted by a professional directly in the office, and weekly run club.
From cooking classes to escape rooms, paint nights, and evenings at the AGO, we create opportunities to come together and learn about one another outside of the office.
Growing a family is an exciting time in your life. At Ada, we want to support you as you make this incredible transition in life. Ada is proud to offer new parents paid time away and a welcome Baby Bonus. Biological, foster, and adoptive parents are all eligible.
Learn about our culture
Ada believes that diverse teams make significantly better decisions, driving stronger business outcomes. The best ideas can come from anyone and different backgrounds shape ideas into stronger solutions. Finally, we believe that exclusion and inequality is wrong. We want to be a part of making the tech industry a more fair one that best reflects our community.
Our strategy involves 3 pillars:
80% of all funds and efforts for charitable giving (either cash or time) will be focused on women, non-binary and/or BIPOC in STEM.
50% of all company events will include a community engagement component.
All Ada employees work half days if there is a municipal, provincial or federal election on that day to encourage active civic engagement.
Every Ada employee is encouraged to take 2 days per year to volunteer in their community or attend protests. These events are encouraged to support Women, non-binary and/or BIPOC in STEM.
Stretch yourself, seek discomfort, and take risks.
Build and communicate with a relentless focus on reducing - not avoiding - complexity.
Be open, honest, and transparent with customers, each other, and yourself.
Deeply understand the perspectives of our customers, end-users, candidates, and each other.
Founded in downtown Toronto, a thriving AI ecosystem, we’re building a generational company that is changing how leading companies around the world are automating their customer service. In the past three years, we’ve grown our team from 2 to nearly 200 employees, secured the backing of the world’s leading VC firms, and increased our revenue year-over-year by 300% – and we have no plans on slowing down.
The success of our business is not the result of the drinks in our fridge (though delicious) or the foosball table in our nap room (we don’t have either!), but the strength of our platform built with the curiosity, diversity, and talent of our people. We’re a collaborative and fast-moving culture with the values of Authenticity, Courage, Empathy, and Simplicity at our core.
With an exciting Series B behind us, we have a time of growth ahead, and are seeking others who, like us, are driven to make daily decisions that have meaningful impact on our business and the experience of millions of customers across the globe.
We’re named after Ada Lovelace
Ada Lovelace is widely regarded as the world's first computer programmer. Her legacy looms large and inspires us to push the potential of machine learning, and to promote greater equity and diversity in and outside of our office walls. The name Ada is a true reflection of our values, and we are proud of our association with a true trailblazer.
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