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Digital transformation needs 2020 vision
Thought Leadership

Digital transformation needs 2020 vision

September 14, 2020 by Elan Keshen
Ada named one of Canada's most innovative tech companies
Announcements

Ada named one of Canada's most innovative tech companies

September 14, 2020 by Team Ada
How retail and eCommerce can maintain CSAT as online sales spike
Thought Leadership

How retail and eCommerce can maintain CSAT as online sales spike

August 28, 2020 by Brooke Granovsky
Ada is deepening our integrations with Salesforce
Announcements

Ada is deepening our integrations with Salesforce

August 12, 2020 by Team Ada
How to use conversational AI to handle unpredictable support inquiries
Thought Leadership

How to use conversational AI to handle unpredictable support inquiries

July 24, 2020 by Brooke Granovsky
How marketing teams can do more with fewer resources during COVID
Thought Leadership

How marketing teams can do more with fewer resources during COVID

July 10, 2020 by Brooke Granovsky
3 ways AI will change how we interact with businesses
Thought Leadership

3 ways AI will change how we interact with businesses

July 3, 2020 by Mike Murchison
How customer expectations have changed after COVID
Thought Leadership

How customer expectations have changed after COVID

June 26, 2020 by Brooke Granovsky
Conversational AI is the new customer engagement
Thought Leadership

Conversational AI is the new customer engagement

June 19, 2020 by Brooke Granovsky
Introducing Training Optimizer: a new way to improve your bot's understanding ability
Product Updates

Introducing Training Optimizer: a new way to improve your bot's understanding ability

May 27, 2020 by Muhammad Farooq
What customer support teams can learn from world-class restaurants
Thought Leadership

What customer support teams can learn from world-class restaurants

May 22, 2020 by Mike Murchison
Introducing CSAT Pro: a more powerful way to collect and analyze customer feedback
Product Updates

Introducing CSAT Pro: a more powerful way to collect and analyze customer feedback

May 4, 2020 by Michael Thorpe
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