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Gaming
Account creation and verification
Guide users through secure sign-up and verification.
Available in:
Messaging
Email
Voice
Why should you use this Playbook?
Account issues slow down onboarding and hurt conversion. This Playbook verifies player information up front, reducing errors and support load while ensuring compliance.
When should you use this Playbook?
When players need to set up or verify a new account before depositing or playing.
What does this Playbook do?
- Confirms player details
- Runs verification and compliance checks
- Escalates complex cases to compliance team
- Confirms account creation and sends email confirmation