Ada's AI agents detect and suppress automated emails, preventing infinite loops (~8,000 per week) and enabling earlier, configurable survey delivery.

DE replays production conversations through modified prompts & models, using an LLM-as-judge. Verdicts aggregate into win-rate metrics; traces into themes.

Replacing Ada's fastText language detector with an LLM tool call lifted recall from 78.6% to 97.9%: call the tool first and condition on script, not confidence.