The omnichannel super agent: Create a consistent AI customer service experience

Expand your channels — without breaking CX

Your AI agent should deliver the same great experience, no matter the channel.

In Part 1 of this series, learn how leading brands deliver consistent, connected service across voice, chat, email, social and more. We’ll share what to focus on before launching new channels, how to personalize experiences, and why strong integrations turn conversations into conversions.

You’ll hear from:

• eSky: Launched social channels with seamless brand routing and native handoffs across Facebook and WhatsApp
• Endy: Automated high-volume email inquiries while maintaining consistent brand voice, service speed, and quality—enabling scalable support across multiple brands

One AI agent. One experience. All channels.

Register now for instant access.