Critical capabilities for evaluating your AI Agent

By now, you know that you need to hire an AI Agent for customer service. Their ROI has been proven time and time again. Now it's time to find out which AI Agent is right for you.

Use this as a guide to inform your RFP process and evaluate vendors for your customer service automation strategy. Take into account the key features and qualities of a vendor that will deliver on your needs.

This tool will help you:

• Structure the evaluation of customer service automation vendors.
• Ask the right questions that map to your automation goals and business outcomes.
• Speed up your selection process to get your conversational AI up and running faster.