Live Virtual Event

From Pilot to Proven: Inside Philippine Airlines' Agentic CX Program

See how Philippine Airlines runs an Ada-powered AI agent across multiple languages and hear the business case that won over the board. Includes a live demo of a cancelled flight resolved on messaging.

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The Blog

Raj Ravichandiran, Robert D'Ippolito, and Andre Marcelo-Tanner

Engineering Team

Developer & technical insights Jul 14, 2023 · 14 min read

best practices for deploying generative AI in customer service

We're revealing the best practices Customer Success managers use to effectively implement generative AI in customer service automation.

Impact stories Ada news & product updates Nov 24, 2022 · 10 min read

scaling developer workflows at ada

As Ada grew, developer workflows started to break. The Developer Automation and Deployment Engineering team was tasked with finding a solution that scales.