we are on a mission to make customer service extraordinary for everyone
We're driven to raise a new standard of quality service at scale, enabling enterprise companies to deliver experiences that people love. Think of ada as a partner to accelerate AI maturity and help businesses stay ahead—a platform designed to help CX leaders improve their AI agents' performance.
Established in 2016, ada is a Canadian company that has powered over 4 billion interactions for leading brands like Square, YETI, Canva, and monday.com, saving millions of hours of human effort.
values
our human approach to work
We're a digital-first, fully remote team that thrives on building strong connections. While we love the flexibility of remote work, we know some things are better face-to-face. That’s why we plan meaningful off-sites and team gatherings in our beautiful downtown Toronto office throughout the year—to foster collaboration and strengthen relationships.
Our employees also have the unique opportunity to work from abroad. We believe that exploring new cultures enriches our lives and broadens perspectives, making us not just better workers but better humans.
our benefits & perks
where you’re meant to be
Ada is leading the way in AI customer service, and we’re looking for people like you to take us further.