Rafael Silva and Andrea Freixa

Rafael Silva is a Senior Customer Success Manager who loves learning how to use new technology to help solve the hard problems. Prior to working at Ada, Raf implemented payroll software and was a karate coach. He represented Canada as a national team athlete for six years. Andrea Freixa is a results-driven professional with 10+ years of experience in SaaS organizations and a proven track record of delivering business outcomes for customers. A skilled leader and strategist, she excels in building and leading CX teams in high-growth and startup environments.