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Scaling CX with Automation and Agents
For rapidly scaling brands, growing pains can make or break CX. Check out CX best practices for scaling, common pitfalls, and actionable advice.
The Ada Blog
The latest news and expert advice on AI, automation, and customer service
The CX Leader's AI & Automation Toolkit
Introducing Ada’s Podcast...Now Brands Talk
We’re excited to announce the launch of our podcast Now Brands Talk.
Top 10 Tips for Automation-First CX with Salesforce
Struggling to keep up with increasing customer interactions? Automation is a great way to free up your Salesforce agents to focus on high-value issues.
Top CX Integrations for Travel and Hospitality
How Conversational AI Levels Up CX for Travel & Hospitality Brands Across the Entire Customer Journey.
Ada’s Year in Review: Recent Awards, New Products, Partnerships, Apps, and Integrations
In light of recent awards—ranking on the list of Canada's Top Growing Companies and Linkedin's 2021 Top Startups in Canada—we're rounding up Ada's newest products, partnerships, and integrations.
Introducing Our Latest Partnership: Power Up Your Kustomer Tech Stack with Ada
With Ada and Kustomer, agents are empowered to support and champion customers with the utmost empathy
Win, Serve, and Retain: 6 Ways Retailers Should Leverage AI and Analytics
Forrester launched their Tech Tide Report for AI and Analytics for Retail and we've put together some key takeaways to help you decide which technologies are worth investing in.
The Human Robot Engagement Spectrum
If you’re interested in an automation-first approach, but still unsure where a bot’s task ends and an agent’s task begins, we’ve got you covered.
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