Ada Support

The Ada Blog Page 6 of 7

The latest news and expert advice on AI, automation, and customer service

Why StubHub’s VP of CX values simplicity over everything
The changing role of brand both inside and outside your company
Best and worst brand Interactions from 14 CX and marketing leaders
How Ada works around the pitfalls of generative language models
How to measure brand impact to drive revenue
How to build a cross-functional content ecosystem
Q&A With David Hariri: Ada's Co-founder & Head of R&D
What CX and EX can learn from each other
Digital transformation: Before, during, and after
3 types of data for good CX decisions
Q&A With Mike Murchison: Ada’s Co-Founder & CEO
Leveraging employee insights for customer care
Creating tight alignment between sales and marketing