Ada Support

The Ada Blog Page 6 of 7

The latest news and expert advice on AI, automation, and customer service

Making automation magic with conversational design
Talkdesk’s CMO on the value of industry-specific offerings
The profitability of an excellent agent experience
The value of going physical in a digital world
Beyond “headless commerce:" What else is on the horizon for ecommerce?
A sweet take on automation vs human connection from Donut’s co-founder
Why StubHub’s VP of CX values simplicity over everything
The changing role of brand both inside and outside your company
Best and worst brand Interactions from 14 CX and marketing leaders
How Ada works around the pitfalls of generative language models
How to measure brand impact to drive revenue
How to build a cross-functional content ecosystem
Q&A With David Hariri: Ada's Co-founder & Head of R&D