The future of SaaS support is here
Automate more accurate, relevant, and personalized conversations that accelerate your sales funnel, increase customer engagement, and reduce churn with Ada's AI-powered customer service automation platform.
6.7x ROI in year 1
72% of support conversations resolved
5x ROI in just 12 months
Give every user a unique experience
Ada's conversational AI chatbot automatically resolves inquiries, segments users, and routes leads directly to your team so you can deliver exceptional experiences across the entire customer journey.
Automate more complex actions. Reduce churn.
Capture and convert leads. Accelerate sales.
Don't just take it from us
Convert freemium users to paying customers with Ada's AI-powered chatbot platformRequest a Demo
Cut costs with intelligent automation
Capture and convert leads while your sales team sleeps. Ada's SaaS chatbot gives customers instant access to account details, managing subscriptions, and detailed onboarding guides.
Create effortless onboarding experiences
Make product adoption a cakewalk, with user guides, feature walkthroughs, and product how-to's delivered directly in Ada's SaaS chatbot.
Enable instant account access
Authenticate users and allow them to take action with self-serve automation. Customers can view and change their account details in a pinch.
Set up seamless subscription management
Support your paid users by offering on-demand and proactive information on plans, renewals, and product promotions. Effortlessly convert free users to paid.
Empower customers to resolve urgent inquiries
Provide troubleshooting support in the chat or over the phone, with error triaging, browser support, and proactive messaging on service interruptions.
Mobile usage continues to grow and outpace desktop support inquiries for the SaaS vertical?Read the Full Report
Automate your customer
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service with Ada
Features to get you there
Automate the entire customer journey with Ada's AI-powered SaaS chatbot. Speed up content creation and deliver conversational AI that's relevant, accurate, and safe.
Explore how AI-powered automation can transform SaaS
Understand the capabilities of emerging vendors within major segments of the conversation automation market and to inform their technology strategies.Get the Report
No one knows standing out in competitive markets like ecommerce brands, so we're highlighting the biggest tips SaaS leaders can adapt and adopt from best-in-class ecommerce companies.Get the Ebook
Using Ada's no-code builder interface, BlueJeans created automated conversational flows in Denim to resolve the most common customer questions while making it easier and faster for prospects to reach a sales representative.Read the Case Study