Ada greets your players at the door and is available to offer instant support 24/7, no matter where they are in the world or what channel they prefer to interact on — web chat, in-app, Facebook Messenger, WhatsApp, Instagram, Twitter, and more.
Our industry-leading Natural Language Understanding model is pre-trained using 4B+ real-world conversations to accurately capture a customer’s question and provide relevant answers, resolving queries faster.
Players will never have to wait to get support for things like:
- Opening and verifying new accounts
- Checking and activating bonuses
- Account management and troubleshooting