Score customers with AI-powered automation
While others are holding back and hedging their bets, Ada gives you the tools to expand and scale customer service, and improve player onboarding, retention, and responsible gaming.
Stack the odds in your favor
Ada's industry-leading Natural Language Understanding is pre-trained on billions of conversations, so you can more accurately understand your customers and resolve their inquiries faster.
Enable self-service. Increase satisfaction.
Localize automation. Maintain accuracy.
Don't just take it from us
Don't roll the dice on customer service. Automate with Ada.Request a Demo
Go all in on customer service
Ada's customer service automation platform delivers customers more personalized, self-serve experiences that scale as you grow.
Get players set up faster
Guide new customers to set up and verify their accounts. Automatically provide them with information on rules and regulations, and walk them through your features — all in your gaming chatbot.
Create a personal gaming assistant
Securely authenticate users and allow them to make and settle bets directly in the chat. Give them instant access to review their transaction details, make withdrawals, and more.
Instantly resolve urgent inquiries
Support customers anytime, anywhere, with automation that scales automatically during big events. Answer critical questions on security, privacy, responsible gaming, and unauthorized transactions.
Segment rewards to VIP players
Deploy targeted and seasonal promotions based on player history, and offer cashback, rewards, and bonuses to your most valuable customers.
The global market for online gaming and betting is expected to reach $114.4B USD by 2028?Read the Full Report
Automate your customer
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service with Ada
Purpose-built for gaming
Ada's AI-powered chatbot technology is specifically designed to empower gaming sites, online casinos, sportsbooks, and other betting related websites to provide exception CX while maximizing customer engagement.
Explore how AI-powered automation can transform gaming
The world's leading gambling technology company has chosen Ada as its exclusive partner for conversational AI and chat automation.Read the Press Release
Ada delivers measurable results to some of the world's most innovative companies, helping them shift from reactive support to proactive support. Want to see how much you could save with Ada?Calculate Your ROI
Find out how Ada's conversational AI chatbot platform helps you deliver VIP gaming experiences without the VIP support costs so that you and your customers win big.Read the Feature Sheet