Deliver VIP digital shopping experiences at scale — so you can sell more, increase cart value, and win customers for life.
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In just 30 days, you can build and deploy Ada on web chat, social channels, SMS, and more. By handling the 80% of inquiries better suited for automation, you can:
- Avoid the costly process of hiring seasonal staff
- Reduce customer wait time
- Reduce agent effort
- Increase the number of resolved inquiries
- Be available on all channels, 24/7
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Whether it’s a shipping FAQ, order tracking, or a more complex action like a refund or return, Ada helps your customers do it effortlessly and instantaneously.
Ada’s suite of purpose-built ecommerce integrations lets you deliver personalized, actionable experiences at scale, on your website, over SMS, and in the social channels your customers use every day.
Ada helps you deliver conversational shopping experiences that convert. Increase customer lifetime value and reduce cart abandonment with proactive support and personalized product recommendations based on customer interests, actions, and purchase history.
Just because your support volumes spike doesn’t mean your costs have to.
Ada handles the bulk of customer interactions while seamlessly integrating with your existing software to intelligently triage and route inquiries when a human touch is needed.
Reserve your agents for high-priority conversations and arm them with full conversation and customer context so they can anticipate what customers want, speed up resolution, and drive upsell and cross-sell.
With Ada’s no-code integrations built for ecommerce, brands can access all data sources and client-facing channels to create the best shopping experiences at any scale.
Connect Ada to your CRM, marketing platforms, order management software, and more — making it easy for customers to get exactly what they need, on the digital channel of their choice.
Explore all the ways Ada can help ecommerce brands deliver amazing brand interactions and turn conversations into successful checkouts.
