
Give shoppers 24/7 self‑service
Ada's AI-powered platform easily connects to third party tools and systems, automating everything from simple shipping questions to more complex actions like refunds and exchanges.

291% ROI
$750k savings / year
50% increase in live agent sales
Turn conversations into checkouts
Ada's ecommerce chatbot guides the customer from interest to purchase, with proactive shopping guides, order updates, and targeted offers that earn loyalty and boost conversion.


Reduce friction. Drive loyalty.

Scale customer support. Save on additional resources.
Don't just take it from us
“When our company grew from 0 to 4 million customers in two years, it was nearly impossible to scale our one-to-one CX at the same pace. Now with Ada, our agents have more time to connect with customers to solve complex problems, and our customers always have quick access to help right when they need it.”

“Indigo is a customer-centric retailer, and everything we do is focused on putting our customer first and providing joyful experiences. Knowing that our CS team has greater visibility into tracking details, and that our customers have a positive delivery experience aligned with our brand promise is exciting.”

Deliver VIP shopping experiences at scale. Win customers for life.
Request a DemoFeatures to get you there
Help shoppers self-serve across more channels and languages with Ada's AI chatbot for ecommerce. Plug into integrations to provide personalized retail shopping experiences that convert.
Explore how AI-powered automation can transform ecommerce and increase customer engagement
We've identified some key patterns that will help companies understand what customers need most.
Read the ArticleAfter implementing Ada, Shapermint saw a 50% increase in sales made by live agents.
View Case StudyThe top retail interactions are basic. Giving customers the tools to self-serve is a win-win.
Read the Blog Post