Flair Airlines

Use Case:
Flight Status Update

Integration:
Booking System, CRM

Instantly provide accurate flight status updates to increase traveller trust and loyalty.

Photobox

Use Case:
Order Tracking

Integration:
Delivery Experience Platform, Ecommerce Platform

Provide accurate and speedy responses to order tracking to increase trust and loyalty.

Monocle

Integration:
Knowledge Base, CMS

Search existing knowledge base and instantly answers common HR questions.

The YWOF

Integration:
Booking System

Automate vacation lookup and request booking. Free up HR agents from manual repetitive inquiries.

Shoowa

Use Case:
Onboarding

Collect employee information and automatically create/update their profiles. Free up HR agents from manual repetitive inquiries.

Integration:
Multilingual

Localize customer experiences in new markets that speak Right-to-Left languages, supporting brands to grow globally.

Lendairy

Use Case:
Authentication, Software Provisioning

Integration:
Okta

Unlock employees to do their best work by getting them instant access to technology.

Shoutable

Use Case:
Troubleshooting, IT Troubleshooting

Integration:
Knowledge Base, CMS

Increase auto-resolution rate by pulling knowledge base content from multiple distributed sources for when a bot answer doesn't exist.

HFW Co.

Use Case:
Automate IT Tickets

Integration:
ServiceNow Ticketing

Automated incident creation to escalate issues and free up IT agents from admin tasks.

Tile

Use Case:
Troubleshooting

Integration:
CRM, Live Chat

Tile provides a guided and personalized troubleshooting process. If it is unsuccessful it auto-routes to the right agent.

Cool Shop Bot

Use Case:
Lead Capture

Integration:
CRM

Engage with prospective customers to capture more leads and bring them into your funnel.

Linen Chest

Use Case:
Sales Handoff

Integration:
Live Chat

Identify leads with high purchase intent and hand off to sales.

Cool Shop Bot - 2

Use Case:
Product Recommendations

Integration:
CRM, Ecommerce Platform

Provide personalized recommendations to customers to increase conversion rate.

Cool Shop Bot - 3

Use Case:
Order Tracking

Integration:
Delivery Experience Platform, Ecommerce Platform

Provide accurate and speedy responses to order tracking to increase trust and loyalty.

Black Rifle Coffee Company

Use Case:
Greeting

Represent your brand persona and engage more customers.

Shapermint - 2

Use Case:
Order Tracking

Integration:
CRM, Delivery Experience Platform, Ecommerce Platform

Convert and capture new leads by incentivizing referrals and promotions.

Solo Stove

Use Case:
Order Tracking

Integration:
ERP

Track orders and personalize order status questions to deliver informed and speedy service.

Balsam Hill

Use Case:
Product Recommendations

Integration:
CRM

Convert and capture new leads by offering shopping options to enhance and simplify customer experience.

SaaS

Use Case:
Conversion, Purchase, Sales Handoff

Integration:
CRM, Live Chat

Speed up the time to close deals with direct agent hand off with context.

Ada

Use Case:
Lead Capture

Integration:
CRM, Marketing Automation Platform

Engage with customers, capture more leads, and bring customers into your funnel.

Zoom

Use Case:
Troubleshooting

Integration:
Knowledge Base

Quickly answer urgent questions and pull in resources

FinCard

Use Case:
Booking Meetings, Onboarding

Integration:
CRM, Meeting Booking System

Increase adoption rate and onboarding speed with personalized, inteactions.

FinCard - 2

Use Case:
Escalation, Routing, Sales Handoff

Integration:
CRM, Live Chat

Increase adoption rate and onboarding speed with personalized proactive inteactions

Citizen / E-Records

Use Case:
Order Tracking

Integration:
Custom

Provide personalized order status updates by looking up data from an internal system with exposed APIs, increasing the rate of self-service.

Suntransfers

Use Case:
Conversion, Lead Qualification

Integration:
CRM

Contextualize the purchase stage to qualify and route customer to the fastest conversion event.

Bettson

Use Case:
Escalation, Support Handoff

Integration:
Customer Experience Platform

Asyncronously capture customer details to support speedy ticket resolution.

Maple

Use Case:
Personalize Support

Integration:
CRM, Customer Experience Platform

Personalize answers to question and achieve a higher containment and resolution rate.

Livingston International

Use Case:
Conversion, Lead Qualification

Ask the right qualifying questions to engage the customer and provide them with the right solution at the right price.

Shapermint

Use Case:
Conversion, Promotions, Referral

Integration:
CRM

Convert and capture new leads by incentivizing referrals and promotions.

Freshly

Use Case:
Greeting

Integration:
Multilingual

Greet customers with multilingual options or with auto-language detection.

23andme

Use Case:
Conversion, Purchase

Integration:
Custom

Drive customer directly to checkout to increase conversions.

Black Rifle Coffee Company

Use Case:
Product Recommendations

Integration:
CRM, Ecommerce Platform

Convert and capture new leads by offering product options and details to enhance and simplify customer experience.

SaaS

Use Case:
Lead Capture

Integration:
CRM, Marketing Automation Platform

Capture leads faster by replacing static forms with engaging conversations.

AMP Futures

Use Case:
Lead Capture

Integration:
CRM

Captures the customer information to personalize and segment experience and store for future nurtures.

AvaTrade

Use Case:
Conversion, Upsell

Integration:
CRM, Website

Educate buyers seamlessly to increase conversion for upsell and add-ons.

Newton Crypto

Use Case:
Onboarding

Integration:
CRM

Provide onboarding guidance and increase onboarding success rates.

AirAsia

Use Case:
Conversion, Purchase

Integration:
Booking System, CRM

Automate the entire purchase cycle for higher and faster conversion rates.

STEM Minds

Use Case:
Lead Qualification, Routing

Integration:
Custom

Qualify customers and quickly route them to the best product that meets their needs.

Sparklight

Use Case:
Troubleshooting

Walk customers through personalized troubleshooting steps to solve urgent problems.