Pricing built to scale with your business
Get a complete AI customer service platform with simple, usage-based pricing.
8x
cost reduction vs human agents
25M +
human agent hours saved
70%
conversations automatically resolved
Results that redefine expectations
Scale and improve your customer experience.
See what you can save with Ada
Calculate your immediate and long-term savings with Ada’s AI Agent.
What’s included
Every capability you need to maximize resolution is included in your package.
Tap into state-of-the-art AI
Intelligently resolve inquiries with reasoning, not scripted answers
Use multiple AI models to optimize performance
Connect existing knowledge content to instantly generate replies
Build and control AI Agent behavior
Set AI Agent persona, tone of voice, and message formatting
Target content to specific customer segments
Build Processes with step-by-step instructions for AI Agents to follow
Support customers everywhere
Deploy on all major messaging and social channels
Automate email and phone conversations
Instantly translate in over 50 languages
Measure, coach and continuously improve
Easily provide feedback to change and improve AI Agent behavior
Automatically identify improvements that will increase resolution
Measure key metrics like Automated Resolution across all channels
Seamlessly hand off to a human
Route conversations to humans on every channel
Let customers schedule a callback from a human agent
Automatically create and update tickets in agent platforms
Integrations and developer tools
Securely authenticate customers to personalize conversations
Integrate with critical business systems — no-code required — to perform tasks
Build integrations to knowledge sources, data platforms and business intelligence tools