Ada Support

Pricing built to scale with your business

Get a complete AI customer service platform with simple, usage-based pricing.

8x
cost reduction vs human agents
25M +
human agent hours saved
70%
conversations automatically resolved
Canva logoWealthsimple logoPinterest logoAfterpay logoSquare logoMailchimp logoIpsy logoVerizon logoWeber logoYeti logo
Canva logoWealthsimple logoPinterest logoAfterpay logoSquare logoMailchimp logoIpsy logoVerizon logoWeber logoYeti logo

Results that redefine expectations

Scale and improve your customer experience.

10
FTE
workload managed by their AI Agent and continuing to grow

Deliver customer experiences that exceed expectations

2.7
M
in annual savings

Improve the operational efficiency of your organization

6.7
X
ROI in year 1

Eliminate the risk of implementing AI solutions

See what you can save with Ada

Calculate your immediate and long-term savings with Ada’s AI Agent.

What’s included

Every capability you need to maximize resolution is included in your package.

Tap into state-of-the-art AI

Intelligently resolve inquiries with reasoning, not scripted answers
Use multiple AI models to optimize performance
Connect existing knowledge content to instantly generate replies

Build and control AI Agent behavior

Set AI Agent persona, tone of voice, and message formatting
Target content to specific customer segments
Build Processes with step-by-step instructions for AI Agents to follow

Support customers everywhere

Deploy on all major messaging and social channels
Automate email and phone conversations
Instantly translate in over 50 languages

Measure, coach and continuously improve

Easily provide feedback to change and improve AI Agent behavior
Automatically identify improvements that will increase resolution
Measure key metrics like Automated Resolution across all channels

Seamlessly hand off to a human

Route conversations to humans on every channel
Let customers schedule a callback from a human agent
Automatically create and update tickets in agent platforms

Integrations and developer tools

Securely authenticate customers to personalize conversations
Integrate with critical business systems — no-code required — to perform tasks
Build integrations to knowledge sources, data platforms and business intelligence tools

Imagine a world without customer service queues. Automate it with Ada.