Thought Leadership
Three lessons I learned while shadowing customer support reps
May 29, 2019 by Leigh Lepage
Announcements,
Product Updates
Ada Chosen as the Chatbot Partner for Zendesk Suite Ready Program
May 22, 2019 by Ruth Zive
Announcements,
People Operations
Ada Named One of the Best Workplaces for Mental Wellness
May 15, 2019 by Chelsea MacDonald
Thought Leadership
20 Insights from CX Leaders: Why Personalization is Core to Chatbot Success
May 3, 2019 by Leigh Lepage
Thought Leadership
50% of Customer Service Departments Lack the Tools to Provide Automated Personalized Responses
April 25, 2019 by Leigh Lepage
Thought Leadership
The Future of Customer Experience, and the New Jobs that Will Power it
April 12, 2019 by Leigh Lepage
Announcements
Betsson Group Bets on Ada as its Official Automated Customer Experience Partner
March 28, 2019 by Team Ada
Thought Leadership