Revolutionize your customer experience with Ada + Zendesk
When Ada is paired with Zendesk’s customer experience platform, your customers notice — and so do your agents. Automatically resolve more inquiries and reduce the cost of your customer service.
Resolve over 70% of inquiries from the get-go
Instantly onboard your AI Agent using existing content from Zendesk Guide. Allow customers to effortlessly resolve issues — even the complex ones — to free up agent time for more specialized conversations.
Reduce average handle time
Give agents the conversation context they need to speed up resolution. Your AI agent, connected to your Zendesk workspace, creates tickets and seamlessly transfers chats when a human touch is needed.
Automate your customer service with Ada’s AI Agent + Zendesk.
A complete customer service team in one platform
Deliver exceptional experiences and higher CSAT with Ada’s generative AI-powered platform. Swiftly onboard and coach your AI Agent to continuously improve performance.