capabilities
centralized content control
Manage AI agent knowledge in Contentful, and Ada will sync it across all channels in real time—no duplicate edits or versioning headaches.
AI insights
Ada analyzes every conversation to surface gaps in your content—so you can close them and increase resolution rates over time.
personalization at scale
Use dynamic content and customer data to deliver localized, tailored support—directly through Ada and Contentful.
what you get with ada + contentful
Connect existing content and business systems to take action and resolve inquiries immediately—no-code required.
Your team can create, edit, and publish new support content without engineering help, keeping AI responses fresh and aligned with your brand.
faqs
Go to Knowledge > AI Sources in Ada, click “Connect,” and enter your Contentful space details. Once verified, test the integration to confirm, and Ada will automatically sync and use your content.
Yes. From Knowledge > Add Connection, you can link additional Contentful spaces by setting up webhooks for real-time syncing.
Yes! Ada supports multi-language ingestion, allowing you to pull multiple languages from a single top-level content type. Just specify the language codes when setting up the integration to ensure Ada syncs and retrieves content in different languages automatically.
related resources and tech docs
connect your knowledge base with your AI agent
Ready to start serving knowledge to your customers? You can start by connecting your knowledge base with your AI Agent.