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      Generative AI Hub

      From people, technology and strategy, discover the implications of Generative AI on automated customer support

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  • Pricing
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Learning Center

Webinar

How to Leverage Generative AI for Customer Support Automation

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Webinar

The ChatGPT Opportunity: Bringing Generative AI to Customer Service

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Case Study

Tile Achieves 291% Return on CX Investments With Ada and Zendesk

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Case Study

Ada Helped BlueJeans Serve 72% of Its Chat Users With Its Chatbot Versus a Live Agent

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Case Study

Photobox Uses Ada To Scale Up Support for the Holiday Season and Beyond

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Podcast

Now Brands Talk - The Podcast for CX Leaders

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Interactive Tool

Calculate the TCO of Build vs. Buy Conversational AI

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Ebook

The True Cost of Poor CX and Agent Attrition

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Ebook

The True Cost of A Free Chatbot

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Infographic

The Crippling Cost of Bad CX

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Ebook

Conversational AI: When to Build vs. When to Buy

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Ebook

Scaling Customer Experiences of the Future

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Case Study

How Tango Card Uses Ada to Provide Rewarding Automated Brand Experiences

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Ebook

Top CX Tips That SaaS Brands Can Learn From Ecommerce

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Ebook

The Return of Vacation Mode: A Guide for Travel and Hospitality Brands to Get Prepared

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Analyst Report

New Tech: Conversation Automation Technology for B2B Sales

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Infographic

Bot Audit Checklist

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Ebook

5 Big Ideas for an Automation-First World

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Ebook

What Ecommerce Brands Should Focus on in 2022

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Case Study

Grab Enhances CX With a Multilingual Automated Messenger Experience

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Webinar

Uplift + Ada: Welcome to the Automated Future of Travel

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Ebook

Top 5 CX Automation and Chatbot Tips for Salesforce

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Case Study

Beauty for All (BFA) Industries Uses Ada To Unify CX Across Their Beauty Subscription Brand

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Case Study

Ada Helps Client Provide Around the Clock, Instant, Global IT and HR Support

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Ebook

How To Boost Conversions and Increase Revenue With Integrations

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Ebook

Converting With Conversational AI: 5 Plays for Increased Engagement and Sales

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Case Study

Shapermint Uses Ada to Increase Sales Generated by Customer Service Team

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Case Study

AirAsia Reduces Wait Time by 98% In 4 Weeks by Automating With Ada

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Case Study

How Ada Elevated Betsson Group's Award-Winning CX

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Case Study

How Digicel Exceeded Their CX Goals and Customer Expectations With Ada

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Case Study

LiteBit Decreased Ticket Handle Time by Over 90% Using Ada

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Case Study

How Ada Used Ada Engage to Drive Triple Digit Revenue Growth

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Ebook

The Ultimate Guide to Hyper Personalization

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Analyst Report

Forrester Report: Harmonize Brand and Customer Experience to Acquire and Retain Customers

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Ebook

CX Lessons Learned From Studying 200M Conversations on Black Friday and Cyber Monday

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Ebook

5 CX Lessons for SaaS Companies

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Case Study

Indigo Capitalizes on Data-driven Customer Delivery Experiences

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Ebook

6 Reasons Your Salesforce Live Agents Are Struggling

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Ebook

How To Turn Common Interaction Flows Into Revenue Opportunities

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Ebook

Top 4 Tips To Turn Instagram Messaging Into Revenue Opportunities

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Ebook

4 CX Lessons for FinTech and Crypto Brands

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Video

Qapital Uses Ada To Improve Their Customer Experience

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Video

AirAsia Empowers Customers To Get Immediate Support With Ada

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Interactive Tool

Find the Right Conversational AI for You With This Features and Integrations Scorecard

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Analyst Report

The Forrester Tech Tide™: AI and Analytics For Retail, Q2 2021

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Case Study

How Ada Helped an Online Marketplace Drive Better Customer Experiences Using AI

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Case Study

Wave Financial Saw 5x Return on Investment After Only 12 Months Using Ada

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Webinar

Shapermint + Ada: Increasing Chat Assisted Sales

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Webinar

Discover the Benefits of Personalization With Ada + Vidyard

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Webinar

The Seamless Handoff of Ada Glass for Salesforce

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Case Study

Ada Empowers Moka To Make Strategic Decisions About the Brand’s Growth

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Webinar

Why Intercom + Ada Is a Winning Solution for Fast-growing Businesses

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Webinar

Oracle + Ada: Build the Future of Your Business With Automated Customer Experiences

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Analyst Report

Increased Interaction and Proactive Engagement Drive Exceptional CX

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Video

How LiteBit Is Leveraging Ada To Optimize Their Customer Journey

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Video

How To Provide Scalable, Proactive Customer Experiences

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Ebook

4 Ways Chatbot Marketing Can Drive Sales

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Analyst Report

Contact Center Technologies for Customer Service

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Analyst Report

Forrester Opportunity Snapshot: Chatbots Just Got Personal

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Ebook

The Modern CX Playbook: Framework for an Automation-first Strategy

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Ebook

Introducing the Automated Customer Experience (ACX) Department

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Interactive Tool

Request for Proposal: Conversational AI Chatbot

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Ebook

A Guide to Proactive Customer Engagement

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Case Study

Leading Telco Automated 2M+ Conversations in 1 Year

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Video

Mailchimp + Ada: Welcome to the Automated Future of CX

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Video

CSAT Improvement vs Cost Optimization: How To Achieve Both

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Video

Prioritizing Personalization When Choosing Chatbot Platforms

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Video

Koodo Contains Over 50% Of Incoming Calls With Ada

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Video

Top Hat Explores More Avenues for Customer Success With Ada

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Video

Ada Empowers Altima To Innovate and Scale Their Digital Customer Experience

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Video

Balsam Hill Used Insights From Ada To Refine the Customer Journey

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Video

Ada Makes It Easy for Rogers Bank To Manage the Automated Customer Experience

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Video

Wattpad Uses Ada as an Extension of Their Personality to Delight Customers

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Case Study

How Ada Helped Qapital Solve 25k Customer Service Inquiries per Month

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