Ada logo

A full customer service team, powered by AI

Don't settle for a basic chatbot - your customers deserve better. Get a fully stocked, AI-powered customer service automation platform that resolves more inquiries with the least amount of effort.

A full customer service team, powered by AI
Square Wealthsimple Mailchimp Verizon Beauty For All Air Asia Wave
A complete CX team in one platform

A complete CX team in one platform

Ada is your most helpful agent, your most insightful analyst, and your most empowering AI coach.

Transform your team and turn customer service agents to AI coaches, who will guide your AI to improve over time and increase Automated Resolution rates.
beauty for all logo

$2.7MM annual savings

wave financial logo

5x ROI in just 12 months

grab logo

30% increase in Automated Resolution Rate

We've helped 350+ businesses save time, money and resources

“Ada is the best AI chatbot offering for features and open API integration from a front and back end perspective. Simple UI, immense amount of features/capabilities, and low day-to-day management.”

jean luc eckstien portrait
Jean-Luc Eckstein
Chief Customer Officer

“Seventy-two percent of our users who chat with Ada don't escalate to a live agent. As a result, we've reduced our first response time for complex questions that need to be passed on to a human agent.”

zachary bosin portrait
Zachary Bosin
VP Product Marketing bluejeans logo

Basic chatbots have no business representing your business

Ditch code-heavy, old school scripted chatbots. Integrate Ada with your existing business systems to resolve complex customer inquiries in record time.

A full customer service team, powered by AI


Conversational AI Wave Challenger


High Performer Fall 2023


Top Rated 2023

Globe & Mail

Top Growing Companies

A full customer service team, powered by AI

Resolve more phone calls with voice AI

Your customers are waiting — and they have been for some time — for the seamless experience only Ada’s platform can provide. Add intelligent phone automation using the same knowledge content in Ada’s easy-to-use platform.

Transform AI into your top-performing agent

Intelligently resolve customer inquiries with Ada’s sophisticated, coachable AI that identifies what matters most, so you can focus on delivering extraordinary customer experiences

conversations automated

Up to
of customer service interactions resolved through automation
languages supported instantly

6.7x ROI in year 1

$750k savings / year
95% recognition rate

Automate your customer
service with Ada

Request a Demo
AI-powered automation built for CX teams
View all Case Studies

Discover the potential of AI-powered automation

Read the full study and discover how Ada customers established a robust and easy-to-manage customer service automation platform that delivers results.

Get Forrester® Report

Learn how you can modernize your customer service and transform your business with generative AI.

Visit Generative AI Hub
Crunch the numbers: See how much you can save on customer service
Calculate ROI

Imagine a world without customer service queues. Automate it with Ada.

Request a Demo