Elevate and automate experiences, everywhere and anywhere customers meet your brand. Ada ensures each interaction is personalized, and customers always get exactly what they want -- and then some.
Ada is the automation layer that powers interactions between you and your customers, enabling your brand to be continuously available, completely consistent, and always helpful.
Brand interactions fall short of expectations, and they're killing the customer experience. Folks reach out, only to wait on hold. They ask a question, and get five different answers. They repeat themselves over and over again. And they still don't get the help they need.
Ada solves this problem.
Using advanced Interaction AI, Ada knows exactly what customers want, and integrates all systems to meet them across digital channels, at all touch points, 24/7 — delivering the experiences they expect of your brand.
Don’t just react; start the conversation. Ada understands where prospects are coming from (literally and figuratively) and anticipates what they need. So before they even ask, you make them the offer they were looking for. Automatically.
Keep customers and support teams satisfied -- and save budget in the process. Ada resolves +80% of customer requests on its own, freeing human agents to stop sweating the small stuff and start solving the complex cases only they can.