Chatbot Security & Privacy

COMPLIANCE AND CERTIFICATION

Take all precautions

Ada is compliant and certified to handle each of the hundreds of thousands of chatbot conversations automated by our platform every month.

ACTIVITY LOG

Provide admins with a detailed and traceable trail of chatbot activity and chronological changes to content, for legal and compliance.

DATA ENCRYPTION

We encrypt every piece of data, following top security protocols to go above and beyond protecting your customers.

Automatically encrypt customer data at rest using AWS EBS Encryption with Ada’s master encryption key
All volumes are encrypted using the industry-standard AES-256 algorithm
Ada only sends data over TLS 1.2 or greater, never downgrading connections to insecure early TLS methods like SSLv3 or TLS 1.0