Ada Support

pricing built to scale with your business

Get a complete AI customer service platform with simple, usage-based pricing.

what's included

Every capability you need to maximize automated resolutions is included in your package.

tap into state-of-the-art AI

  • Intelligently resolve inquiries with reasoning, not scripted answers
  • Use multiple AI models to optimize performance
  • Connect existing knowledge content to instantly generate replies

build and control AI agent behavior

  • Set AI agent persona and tone of voice
  • Target content to specific customer segments
  • Teach AI agents to follow step-by-step instructions

support customers everywhere

  • Deploy on all major messaging and social channels
  • Automate email and phone conversations
  • Instantly translate in over 50 languages

measure, coach, and continuously improve

  • Easily provide feedback to change and improve AI agent behavior
  • Automatically identify improvements that will increase resolution
  • Measure key metrics like CSAT and Automated Resolution across all channels

seamlessly hand off to a human

  • Route conversations to humans on every channel
  • Let customers schedule a callback from a human agent
  • Automatically create and update tickets in agent platforms

integrate with your existing tools

  • Securely authenticate customers to personalize conversations
  • Integrate with critical business systems — no-code required — to perform tasks
  • Build integrations to knowledge sources, data platforms and business intelligence tools

discover the impact ada has on businesses
like yours

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Yeti logoCanva logoIpsy logoMailchimp logoPinterest logoWeber logoMonday logoSquare logoAfterpay logoClickup logoAirAsia logoBrigit logoTango logoNeo logoZoominfo logoGrab logo