
Introducing Satisfaction Surveys
At Ada, we’ve been focused on making it easier for our clients to measure and strengthen their automated support performance using customer feedback.
At Ada, we’ve been focused on making it easier for our clients to measure and strengthen their automated support performance using customer feedback.
We’re excited to launch the latest iteration of Ada’s platform features, designed to make it even easier to provide AI-powered automation as the first line of customer service.
We’ve always supported our clients in maintaining the privacy and security of customer information. That’s why we’ve introduced a new platform feature, Redaction, which adds an additional layer of protection.