Dan Manian, CEO and Co-Founder of Donut, talks with us about the importance of human connection for team-building and brand-building, and the powerful role automation plays in making it happen at scale.
Creating VIP experiences for everyone who interacts
with your brand, anytime, anywhere
5 Big Ideas for an Automation-First World
To reduce employee churn, maintain employee engagement after layoffs, and reassure candidates that they are joining a company that can support their career goals, EX is paramount.
Join us as we discuss the paradigm shift in CX and EX, leveling up EX in a digital world, and why delight is overrated.
Brands need transformational ITSM to provide employees with best-in-class technology experiences by way of automation.
Conversational AI isn't meant to replace your human CX teams, its job is to empower your employees to do more meaningful work. And now, it also opens the door to new opportunities for growth and professional development.
Interested in learning more about how automation can improve productivity and overall employee experience for your ITSM team and beyond? Let’s take a deeper look.
Can we simply pick up where we left off? Probably not, but here's how you can adapt to a digital world that puts employees and customers first.
Ada's Head of People, Chelsea MacDonald, uses a frustrating IKEA support experience to introduce how Ada is changing our work culture in response COVID-19.