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Introducing Ada’s Podcast...Now Brands Talk
We’re excited to announce the launch of our podcast Now Brands Talk.
The Ada Blog
The latest news and expert advice on AI, automation, and customer service
The CX Leader's AI & Automation Toolkit
Q&A With Yochai Konig: Ada’s VP of Machine Learning
Ada is thrilled to announce the addition of Yochai Konig, joining Ada as the VP of Machine Learning. Yochai has over 20 years of experience developing and leading innovative AI technology teams, and joins us on the heels of Ada’s first ever Chief Technology Officer hire.
Ada’s Year in Review: Recent Awards, New Products, Partnerships, Apps, and Integrations
In light of recent awards—ranking on the list of Canada's Top Growing Companies and Linkedin's 2021 Top Startups in Canada—we're rounding up Ada's newest products, partnerships, and integrations.
Introducing Our Latest Partnership: Power Up Your Kustomer Tech Stack with Ada
With Ada and Kustomer, agents are empowered to support and champion customers with the utmost empathy
Ada Wins Tech Breakthrough’s “Best Overall Conversational Marketing Company” Award
Ada Wins Tech Breakthrough’s “Best Overall Conversational Marketing Company” Award in the fourth annual MarTech Breakthrough awards.
ACX-PO Roundup: Highlights From The World’s First ACX Conference
On June 17th, Ada's one-day virtual conference, ACX-PO brought industry experts together to learn about the disruption of automation in the customer service industry. Here's a recap.
Ada's June Update: New Analytics Capabilities to Define and Measure CX Success
June product updates from Ada, including Goals, A/B Testing, and a major improvement to the activity feed and answer version history.
Ada’s May Update: Say Hello to Our Newest Integrations
Integrations are very powerful tools to activate more valuable brand interactions, and we want to make that power accessible to you in a single click, no code required. With that in mind, we built new Glass integrations, Apps, and Blocks to deliver a smoother customer experience.
Featured Authors
