What's the Line Between Personalization and Privacy

Conversational AI Infographic

Enterprises no longer need to make the difficult choice between personalization and privacy. Your brand can have it all. Engage your customers with the tailored content that they love to see, while maintaining their trust and loyalty, and delivering fantastic CX.

Learn how to deliver personalized customer experiences at scale by reading our ebook.

Lynn Charafeddine

Lynn’s career has spanned across different kinds of content, from copywriting, to journalism, to marketing, and even mystery puzzle games. She brings facets from all these disciplines into her work at Ada. Outside of that, Lynn loves playing games, hiking, and reading about trees.

More info about Lynn Charafeddine: LinkedIn

Customer Experience

Leveling Up Brand Experiences: From Personalized to Anticipated

Dive into some of the challenges businesses face while creating personalized, anticipatory experiences, and how a robust conversational AI can solve them.

Lynn Charafeddine June 1, 2021 • 3 min read

Customer Experience

Caring Counts: Why You Need Empathy at the Core of Hyper Personalized Brand Interactions

To create the kind of meaningful connections people are craving in the post-COVID world, you need to infuse every conversation with empathy and emotion. And you need to do it at scale.

Lynn Charafeddine June 14, 2021 • 3 min read

Customer Experience

What Personalized CX Looks Like In Different Industries

The key to personalizing ACX is to use all the data that’s available to you, including past interactions as well as personal information and demographics, to anticipate customer needs and make it as easy as possible for them to get things done.

Lynn Charafeddine June 11, 2021 • 3 min read

What's the Line Between Personalization and Privacy

Leveling Up Brand Experiences: From Personalized to Anticipated

Caring Counts: Why You Need Empathy at the Core of Hyper Personalized Brand Interactions

What Personalized CX Looks Like In Different Industries

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