The latest news and expert advice on AI, automation, and customer service
The question now for betting brands isn’t whether or not you’ll be busy, it’s whether or not you’re ready to handle the influx of interactions that are certainly coming your way. Find out how to prepare your CX to meet the demand and make sure you’re not leaving money on the table.
Travel and hospitality brands need to prepare their CX for an influx of interactions and and keep customer health and safety concerns in mind.
Ada Wins Tech Breakthrough’s “Best Overall Conversational Marketing Company” Award in the fourth annual MarTech Breakthrough awards.
Adding email to the CX strategy can bear fruit, but when it comes to instant brand interactions, it’s best to move brands away from email, here's why.
Ada has a suite of enterprise-ready features that help enterprise CX teams achieve their goals.
Get ahead of the rush by investing in conversational AI today. Check out this infographic and get the guide to digital transformation to the holiday season.
Across industries the approach to hyper-personalized brand interactions changes, but the foundation remains the same. Conversational AI, is how brands become the winning team.
Conversational AI isn't meant to replace your human CX teams, its job is to empower your employees to do more meaningful work. And now, it also opens the door to new opportunities for growth and professional development.
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