As we wrap up Season 1 of Now Brands Talk, we reflect on the main patterns that came up in a full year of podcasting.
The latest news and expert advice on AI, automation, and customer service
The CX Leader's AI & Automation Toolkit
New career paths are emerging on the heels of AI. We're profiling some of the top ACX Managers and CX leaders at the helm of an entire CX department.
We’ve always supported our clients in maintaining the privacy and security of customer information. That’s why we’ve introduced a new platform feature, Redaction, which adds an additional layer of protection.