Customer Experience

How to Get the Most Out of Your Intercom Inbox

Intercom is a fantastic CX tool, and with the right automation partner, you’ll deliver an unparalleled customer experience and be crowned CX champion of the world

Lynn Pine May 17, 2021 • 4 min read

The CX Leader's AI & Automation Toolkit

Customer Experience

6 Ways Automation Improves Your Ecommerce Business

Create personalized chat interactions and product recommendations to reduce the number of tickets your support staff is handling.

Lynn Pine May 17, 2021 • 4 min read

Customer Experience

Transform Your Oracle Cloud Ecosystem for a Post-Pandemic World

Here are tips on how to best leverage your Oracle cloud ecosystem to keep up with a rapidly changing digital landscape. 

Lynn Pine May 12, 2021 • 5 min read

Ada Stories

We’ve Joined the Unicorn Club: $130M Raised in Series C Round at a $1.2B Valuation

We’re excited to announce that we’ve raised $130M in Series C financing led by Spark Capital, with a valuation of $1.2B.

Lynn Pine May 10, 2021 • 3 min read

Ada Stories

Ada’s Only Getting Smarter: 4 New Machine Learning Features to Enhance Your CX

Ada's introducing 4 new machine learning features that improve the bot builder, agent, and customer experiences.

Lynn Pine April 5, 2021 • 3 min read