Prepare for the unexpected with automation. Automation is a critical infrastructure in your strategy to grow your company, and deliver on brand promises.
Creating VIP experiences for everyone who interacts
with your brand, anytime, anywhere
5 Big Ideas for an Automation-First World
Andrew Witkin, President of StickerYou, tells us what his company learned about customer behavior, brand consistency, and the value of different channels.
Dan Manian, CEO and Co-Founder of Donut, talks with us about the importance of human connection for team-building and brand-building, and the powerful role automation plays in making it happen at scale.
Nathan Dawson, Senior Director of Global Customer Care Technology for SmileDirectClub, shares his thoughts on how technology impacts your employees, your customers, and your brand.
Daron Fowlks, VP and head of global customer experience at StubHub, talks to us about the importance of speed, simplicity, and satisfaction for CX success.
Make interactions more meaningful, experiences more personalized, and ultimately allow brands to anticipate needs and drive action across the entire customer journey.
Amrita Gurney, Head of Marketing at Float, talks to us about the evolution of brand and how growing companies can (and should) stay authentic as they scale.
It’s already been six months since we launched Now Brands Talk. We are celebrating this exciting milestone as we air our fifteenth episode.