Ada’s no-code platform puts automation in the hands of the teams who know the brand best. Non-technical teams can completely own the automated customer support strategy, and create smart, proactive, two-way engagement that drives revenue, boosts conversion, and creates happy customers for life.
Connect Ada with your existing CRM, ticketing, and order tracking systems. Then proactively trigger answers based on events in these systems to engage customers with tailored offerings.
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A digital transformation is underway and many customers are turning to SMS to interact with brands.
With Handover, brands can deliver personalized experiences that increase customer satisfaction and revenue-generating opportunities on one of the most high-engagement interaction channels.
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Keep customers engaged on the channels they prefer. Build proactive, two-way automated SMS interactions that engage customers with information they care about — like order tracking updates and exclusive offers.
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Combining the benefits of machine translation with a language-agnostic model, Ada lets you expand into new geographies with little-to-no additional training data needed.
Edit training examples and view conversations, questions, and bot improvements in both the translated and original versions — making it faster and easier to improve and optimize the chat experience.
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Applications unlock the potential of personalized customer service. Ada offers one-click, out-of-the-box applications with tools across support, marketing, sales, and IT. We also offer deep integrations into backend industry systems for Telco, Airlines, Ecommerce and Retail, Fintech, SaaS, and more. Work directly with Ada's Professional Services team to create custom apps, or your own dev teams can do that too.
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