Use this as a guide to inform your RFP process and evaluate vendors for your Automated Customer Experience (ACX) chatbot solution.
Artificial intelligence powered chatbots are the present-day heroes for growth marketing. Conversational AI is the most reliable customer support system that will drive sales and provide the best customer experience 24/7.
This RFP toolkit will help you:
- Structure the evaluation of chatbot vendors
- Ask the right questions to map to your automation goals
- Speed up your selection process to get your chatbot up and running faster