The right way to introduce customer service automation

Save agents from the repetitive questions monopolizing their time and bringing down their spirits. Personalized customer service automation lets every customer feel special, giving agents time to prioritize complex, high-value inquiries that require a human touch.

• Deflect 80% of inquiries across mobile, social & digital channels
• Provide agents with transcripts for context into inquiries
• Eliminate the need to hire and train agents for surges and spikes

What are customers really asking for? A self-service solution that delivers! Diminish wait times and strengthen CSAT by making Ada available to support customers at any time - no agent required.

• Launch a 24/7 chatbot that automates answers and actions
• Globalize your business with customer service automation in 100+ languages   
• Provide personalized updates, promos, and upgrades

Customer service professionals offer a wealth of knowledge about your business. Let them put it to good use with a chatbot they build and manage themselves - no technical skills required.

• Move faster without dependence on IT timelines and resources
• Anyone can create an engaging chatbot content in seconds 
• Discover untapped talent and level-up your support team