Layer automation on top of industry leading support platforms and provide seamless handoff to live chat and ticketing. Customers have one experience, without jumping around, and live agents don't need to learn any new technology.
The fastest way to engage your customers with live chat software and put all your customer conversations in one place.
Empower agents and managers with an AI-powered platform. Reach new levels of productivity and operational efficiency.
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Offering database software and technology, cloud engineered systems, and enterprise software products.
The customer service platform helping contact centres and businesses reimagine service and support in today’s customer-first world.
Genesys is a leader for omnichannel customer experience & contact center solutions.
Innovations in voice, natural language understanding, reasoning and systems integration come together to create more human technology
Conversational commerce solution helps businesses of all sizes increase conversions and reduce customer care costs.
Allowing customers to communicate with customer service representatives in real time.
Grow revenue, accelerate sales and improve support with Intercom's live chat software.
Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app.
AI-powered CRM for smart sales teams.
Make you business human by using live chat software for sales, marketing and customer support on your website.
Pure Chat is the preferred live chat solution for small to mid-sized teams.
Enterprise chat software for businesses.
Comm100 Live Chat software provides real-time chat, ticketing, KB, Chatbot, and social media
[24]7 Agent Services live chat, messaging, email and voice agents.
Transform customer service with live chat, co-browse, video calling and bot support on Microsoft Dynamics 365.
eGain Chat™ enables you to offer live website chat assistance to visitors.
Reduce your customer's frustration moving from IVR queue to live chat with a real agent.
A modern live chat software built for teams who want to ace customer conversations.
Voice & IVR software system comes natively built-in with global coverage, enterprise-grade functionality and a programmable IVR.
Glia enables companies to better support their customers by injecting more context into the conversation.
An online customer service software with live support, help desk software, and web analytics capabilities.
Instant Chat: A fast, easy way to remotely support your users.
Create a personalized IVR experience. Create rule-based call routing to ensure high profile customers reach specific support staff instantly.
Moxie's live chat solution is optimized across devices and integrates seamlessly with your website.
Nuance Agent Desktop for Live Chat enables your chat agents to take care of your customers.
Make you business human by using live chat software for sales, marketing and customer support on your website.
Move seamlessly across live chat and social media conversations to drive efficiency, sales, and support.
Pega's customer service CRM empowers you to personalize a customer's journey and improve their experience in real time using proactive intelligence.
Learn why leading enterprises trust Velaro to engage visitors in real time.
Improve customer engagement by proactively offering web chat with live agents.
Give your customer care agents a powerful way to engage customers in the purchasing process or when they need support.
Aspect's full suite of best-of-breed contact center and workforce management software.
Automate direct inbound traffic and using scripting to route calls accordingly.
Reduce business costs and dramatically improve customer satisfaction
Act on customer intent in a natural, human-like way across all interaction channels.
Unlock the power of your contact center with Enghouse Interactive.
Your jumping-off point for learning about award-winning, cutting-edge cloud IVR products.
Virtual agents for call centres use conversational AI to automate routine calls, chats, & texts for an omni-channel strategy.
Cloud-based Self-Service as a Service solutions are powered by NLP.
Using IVR, ensure customers are directed to the right place quickly and without frustration.
Your customers expect a seamless, multi-channel experience. Deliver automation instantly across channels with these integrations, and engage customers wherever they are.
Fast, simple, secure messaging and calling for free, available on phones all over the world
Giving people the power to build community and bring the world closer together.
SMS (short message service) is a text messaging service component of most telephone, Internet, and mobile device systems
LINE reshapes communication around the globe, allowing you to enjoy not only messaging but also free voice and video calls wherever you find yourself.
WeChat is China's most popular messaging app with a monthly user base of more than 1 billion people
Easily connect with companies to ask questions, schedule appointments, and make purchases right from the Messages app.
A cross-platform voice over IP and instant messaging software application.
Voice and messaging platform enables businesses to create and deliver better customer experiences.
Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty.
Route inquiries from help center, email, phone, chat, and social channels through one easy-to-use console.
Zendesk help desk software enables support agents to track, prioritize, and solve customer support tickets.
Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company.
An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.
A leader for omnichannel customer experience & contact center solutions.
Integrate with the world's most popular messaging applications!
Get the most from your customer data. By integrating with your systems of record, Ada can pull customer variables to deliver tailored, personalized experiences based on everything from customer value to web page visits to churn risk.
Build your own solution with Zendesk Sunshine, the open and flexible CRM platform.
Salesforce is your business' command centre in the form of a customer relationship platform (CRM).
HubSpot offers a full platform of marketing, sales, customer service, and CRM software.
Shopify has everything you need to sell online, on social media, or in person.
Buy & sell on the world's online marketplace
Helps you maximize your presence in the world's largest online retail marketplace
Integrate your ERP software with Magento Commerce
Adyen is a global payment company that allows businesses to accept e-commerce, mobile, and point-of-sale payments.
Create differentiated commerce experiences on the industry's most versatile enterprise ecommerce solution.
Venmo is a digital wallet that lets you make and share payments with friends.
APIs to accept credit cards, manage subscriptions, send money, run a marketplace.
PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account.
An open-source E-Commerce platform for growing brands available for free.
Build your store on the open-source, completely customizable eCommerce platform.
Solutions cover sales, marketing, operations & business management to improve the travel & traveler experience.
From reservations to ancillary sales to analytics, our open, flexible systems help you control costs, increase revenue and streamline operations.
A Travel Commerce Platform providing distribution, technology, payment and other solutions for the travel and tourism industry.
Galileo is a computer reservation system (CRS) owned by Travelport.
As a leading global distribution system (GDS), Apollo provides travel distribution, technologies and services for thousands of travel companies worldwide.
Worldspan transforms global travel distribution and transaction processing.
Helping travel buyers to shop, price, book and pay for travel.
Get software and technology solutions from SAP, the leader in business applications.
Offering database software and technology, cloud engineered systems, and enterprise software products.
The connected business cloud that brings data, people, operations, and processes together.
A hybrid operations management suite that provides businesses management functionalities including ERP, HCM and CRM.
Business Management Software to fit your industry.
An automation software to help marketers master the art & science of digital marketing to engage customers and prospects.
Customer service and sales CRM software that is designed to create better customer relationships.
An online Sales CRM software that manages your sales, marketing and support in one CRM platform.
The leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.
Easy-To-Use Marketing Automation and Lead-Generation Tools by Salesforce.
Enables marketers to plan and execute automated marketing campaigns while delivering a personalized customer experience for their prospects.
Bridge the gap between your support, sales, and marketing with a fully integrated platform.
Transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs.
Empowering businesses to create customers for life with the world's first no-touch, time-aware customer experience platform.
The leading enterprise CRM solution provider for financial services.
Verint is a global leader in Actionable Intelligence®.
Creating experiences that engage employees and drive fierce customer loyalty.
Pega can transform customer experiences with a next-generation CRM application.
Enrich your customer data with additional sources of information.
Go to Market Intelligently. Get B2B intelligence that businesses rely on to identify, engage, and close ideal buyers.
Developing business intelligence to help companies find more information of customers in order to increase sales and reduce fraud.
Largest aggregator of B2B intent data, providing B2B marketing and sales teams insights about when their customers are actively in-market.
Updating hundreds of data sources roughly every 15 minutes.
Website visitor tracking software, shows B2B marketers & sales teams the companies already visiting their site.
Solves “the garbage-in/garbage-out problem” to make all your marketing and sales programs more successful.