Bernie Leas
"We chose Ada over Einstein because Ada learns on its own, has easy-to-use reporting to quickly see where we aren't meeting customers' needs, and was purpose-built to provide the great automated customer experience that our customers deserve and want."
Bernie Leas
VP Operations
Balsam Brands

Knowledge Base Automation

Integrate your Knowledge Base in Salesforce without any code. Avoid the creation of tickets that can be answered with Knowledge Base automation! 

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Companies that love Ada + Salesforce Service Cloud

The world's largest companies are using Ada + Salesforce Service Cloud to deliver a best-in-class customer service experience. 

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upowork - Joe Wang
“By empowering customers to self-serve 95% of the time, our team has been able to focus on more complex concerns while continuing to scale our support and set up our agents for success."
Joe Wang
Senior Director of Customer Experience
Upwork-1
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Automated Ticketing for Salesforce Service Cloud

Ada’s chatbot automatically generates an email ticket that captures key inquiry details, with no manual effort required from your team.

Top 10 Chatbot Tips for Salesforce
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